Question 1

Are pets allowed at Tru by Hilton Minneapolis Downtown?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Minneapolis Downtown. There is a $75.00 non-refundable fee per stay for pets up to 50 lbs maximum. For stays of 1-4 nights, the fee is $75, and for stays of 5 or more nights, the fee is $125 (maximum 2 pets under 50 lbs).

Question 2

What is the cancellation policy at Tru by Hilton Minneapolis Downtown?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Minneapolis Downtown?

Accepted Answer

Yes, parking is available at Tru by Hilton Minneapolis Downtown. Valet parking is offered at $49.00 per night, with oversized vehicles at $59 per night. Parking hours are Mon-Thu: 6 am-10 pm, Fri: 6 am-10 pm, Sat: 7 am-12 am, and Sun: 7 am-10 pm. EV charging is available at several locations within 1 mile downtown Minneapolis.

Question 4

Is smoking allowed at Tru by Hilton Minneapolis Downtown?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Minneapolis Downtown. The hotel maintains 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Minneapolis Downtown?

Accepted Answer

Yes, Tru by Hilton Minneapolis Downtown offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible routes from the public entrance to guestrooms, an accessible registration desk, accessible elevators, an accessible public entrance, an accessible business center, and an accessible exercise facility.

Question 6

Is there on-site dining at Tru by Hilton Minneapolis Downtown?

Accepted Answer

Tru by Hilton Minneapolis Downtown offers complimentary breakfast on-site. The hotel also has a 24-hour market available to guests.

Question 7

Does Tru by Hilton Minneapolis Downtown provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Minneapolis Downtown provides free WiFi. All guests receive free standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Minneapolis Downtown?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Minneapolis Downtown.

Question 9

What time is check-out at Tru by Hilton Minneapolis Downtown?

Accepted Answer

Check-out is at 11:00 am at Tru by Hilton Minneapolis Downtown.

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