Question 1

Are pets allowed at DoubleTree by Hilton Hotel Shanghai - Pudong?

Accepted Answer

No, pets are not allowed at DoubleTree by Hilton Hotel Shanghai - Pudong.

Question 2

What is the cancellation policy at DoubleTree by Hilton Hotel Shanghai - Pudong?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at DoubleTree by Hilton Hotel Shanghai - Pudong?

Accepted Answer

Yes, parking is available at DoubleTree by Hilton Hotel Shanghai - Pudong. Self-parking is available for ¥80.00 per night. The hotel also offers secured parking and accessible parking spaces. Valet parking is not available, and covered parking is not available.

Question 4

Is smoking allowed at DoubleTree by Hilton Hotel Shanghai - Pudong?

Accepted Answer

DoubleTree by Hilton Hotel Shanghai - Pudong has 100% smoke-free grounds. Smoking is permitted only in outdoor designated public areas.

Question 5

Are there accessible rooms at DoubleTree by Hilton Hotel Shanghai - Pudong?

Accepted Answer

DoubleTree by Hilton Hotel Shanghai - Pudong offers various accessibility features. However, accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width are not available. The hotel does provide an accessible concierge desk, accessible exercise facility, accessible hotel restaurant, accessible parking spaces, accessible public entrance, accessible registration desk, accessible routes to guestrooms and other areas, accessible swimming pool, and other accessibility accommodations.

Question 6

Is there on-site dining at DoubleTree by Hilton Hotel Shanghai - Pudong?

Accepted Answer

Yes, DoubleTree by Hilton Hotel Shanghai - Pudong has on-site dining. The hotel features three restaurants: Crystal Bridge, which offers deluxe Cantonese and Shanghai cuisines with contemporary Chinese decor; Grand Café, a contemporary style restaurant featuring international buffet selections and a la carte menu for breakfast, lunch, and dinner; and Lobby Lounge, which provides a garden-like setting where you can enjoy cocktails, high tea, or light meals.

Question 7

Does DoubleTree by Hilton Hotel Shanghai - Pudong provide free WiFi?

Accepted Answer

Standard In-Room and Lobby WiFi is free for Hilton Honors members who book direct. For all other guests, WiFi is ¥99.00. Free WiFi does not apply to meeting spaces or at properties with resort charges.

Question 8

What time is check-in at DoubleTree by Hilton Hotel Shanghai - Pudong?

Accepted Answer

Check-in is at 2:00 pm at DoubleTree by Hilton Hotel Shanghai - Pudong.

Question 9

What time is check-out at DoubleTree by Hilton Hotel Shanghai - Pudong?

Accepted Answer

Check-out is at 12:00 pm at DoubleTree by Hilton Hotel Shanghai - Pudong.

DoubleTree by Hilton Hotel Shanghai - Pudong

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