Question 1

Are pets allowed at Hampton Inn & Suites by Hilton Vancouver-Downtown?

Accepted Answer

Yes, pets are allowed. There is a C$75.00 non-refundable fee for 1-4 nights, or C$120.00 for 5+ nights (maximum 7 nights). Pets must weigh 75 lbs or less, and only one dog per room is permitted. Cats are not allowed.

Question 2

What is the cancellation policy at Hampton Inn & Suites by Hilton Vancouver-Downtown?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hampton Inn & Suites by Hilton Vancouver-Downtown?

Accepted Answer

Yes, parking is available. Self-parking is available for C$39.00 per night with a parking height of 6 feet. Covered parking and in-out privileges are available. Please note that clearance is under 6 feet and no over-height parking is available. Electric vehicle charging is available nearby, approximately 1 mile away.

Question 4

Is smoking allowed at Hampton Inn & Suites by Hilton Vancouver-Downtown?

Accepted Answer

No, smoking is not allowed. The hotel is 100% non-smoking, including e-cigarettes, in all guest rooms and public areas. A fee of minimum C$250 (up to C$500) will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor areas.

Question 5

Are there accessible rooms at Hampton Inn & Suites by Hilton Vancouver-Downtown?

Accepted Answer

The hotel has accessible elevators, an accessible exercise facility, accessible meeting rooms, and features such as lowered beds, lowered light switches, lowered peepholes in doors, lowered thermostat controls, portable shower chairs, and raised toilet seats. However, accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width are not available.

Question 6

Is there on-site dining at Hampton Inn & Suites by Hilton Vancouver-Downtown?

Accepted Answer

No, there is no on-site dining at the hotel. However, there are several nearby restaurants including Beatty St Bar & Grill, Beijing Restaurant (Chinese Fine Dining), Blue Water Cafe & Raw Bar, Fish House in Stanley Park (Seafood), Hy's Encore Steakhouse, Joe's Fortes Seafood/Chop (Seafood), La Terrazza, Moxies, Shark Club Bar & Grill, and White Spot Family Restaurant.

Question 7

Does Hampton Inn & Suites by Hilton Vancouver-Downtown provide free WiFi?

Accepted Answer

Yes, the hotel provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hampton Inn & Suites by Hilton Vancouver-Downtown?

Accepted Answer

Check-in is at 3:00 pm.

Question 9

What time is the check-out at Hampton Inn & Suites by Hilton Vancouver-Downtown?

Accepted Answer

Check-out is at 11:00 am.

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