Question 1

Are pets allowed at Hampton Inn & Suites Phoenix-Surprise?

Accepted Answer

Yes, pets are allowed at Hampton Inn & Suites Phoenix-Surprise. The hotel allows dogs and cats only, with a maximum combined weight of 75 lbs and a limit of 2 pets. A non-refundable fee of $75.00 applies for 1-4 pets, or $125.00 for 5 or more pets.

Question 2

What is the cancellation policy at Hampton Inn & Suites Phoenix-Surprise?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hampton Inn & Suites Phoenix-Surprise?

Accepted Answer

Yes, free parking is available at Hampton Inn & Suites Phoenix-Surprise. The hotel offers complimentary self-parking, accessible parking spaces, and van-accessible parking. EV charging is also available on-site.

Question 4

Is smoking allowed at Hampton Inn & Suites Phoenix-Surprise?

Accepted Answer

No, Hampton Inn & Suites Phoenix-Surprise is 100% smoke-free. A fee of up to $250 will be charged for smoking in a non-smoking room.

Question 5

Are there accessible rooms at Hampton Inn & Suites Phoenix-Surprise?

Accepted Answer

Yes, Hampton Inn & Suites Phoenix-Surprise offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, accessible elevators, accessible routes from the public entrance to guestrooms, and various accessibility features including roll-in showers, lowered thermostat controls, Braille room numbers, and TTY for guest use.

Question 6

Is there on‑site dining at Hampton Inn & Suites Phoenix-Surprise?

Accepted Answer

No, there is no on-site dining at Hampton Inn & Suites Phoenix-Surprise. However, restaurants are within walking distance of the hotel, including options such as Denny's, Olive Garden, Outback Steakhouse, Red Lobster, and many others.

Question 7

Does Hampton Inn & Suites Phoenix-Surprise provide free WiFi?

Accepted Answer

Yes, Hampton Inn & Suites Phoenix-Surprise provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hampton Inn & Suites Phoenix-Surprise?

Accepted Answer

Check-in is at 3:00 pm at Hampton Inn & Suites Phoenix-Surprise.

Question 9

What time is the check-out at Hampton Inn & Suites Phoenix-Surprise?

Accepted Answer

Check-out is at 12:00 pm at Hampton Inn & Suites Phoenix-Surprise.

Hampton Inn & Suites Phoenix-Surprise

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