Question 1

Are pets allowed at Tru by Hilton Winchester?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Winchester. There is a $50.00 non-refundable fee per stay. The maximum weight is 150 lbs, and only dogs and cats are permitted with a maximum of 2 pets. For stays of 1-4 nights, the fee is $50, and for 5 or more nights, the fee is $75.

Question 2

What is the cancellation policy at Tru by Hilton Winchester?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Winchester?

Accepted Answer

Yes, Tru by Hilton Winchester offers complimentary, free on-site parking. The hotel also provides accessible parking spaces and EV charging on-site.

Question 4

Is smoking allowed at Tru by Hilton Winchester?

Accepted Answer

No, Tru by Hilton Winchester maintains 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Winchester?

Accepted Answer

Yes, Tru by Hilton Winchester offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features an accessible public entrance, accessible registration desk, accessible elevators, accessible parking spaces, and accessible routes to guest rooms, the business center, exercise facilities, and swimming pool.

Question 6

Is there on-site dining at Tru by Hilton Winchester?

Accepted Answer

No, Tru by Hilton Winchester does not have on-site dining. However, nearby restaurants include Denny's, Las Trancas Mexican Restaurant, Red Robin, and Texas Roadhouse.

Question 7

Does Tru by Hilton Winchester provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Winchester provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Winchester?

Accepted Answer

Check-in at Tru by Hilton Winchester is at 3:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Tru by Hilton Winchester?

Accepted Answer

Check-out at Tru by Hilton Winchester is at 12:00 pm.

Tru by Hilton Winchester

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