Question 1

Are pets allowed at Tru by Hilton Concord Charlotte?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Concord Charlotte. There is a $75.00 non-refundable fee per stay. The maximum weight is 75 lbs, and a maximum of 2 pets are allowed. Dogs and cats are permitted.

Question 2

What is the cancellation policy at Tru by Hilton Concord Charlotte?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Concord Charlotte?

Accepted Answer

Yes, parking is available at Tru by Hilton Concord Charlotte. Self-parking is complimentary. Accessible parking spaces are available, and EV charging is available on-site with charges varying upon usage.

Question 4

Is smoking allowed at Tru by Hilton Concord Charlotte?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Concord Charlotte. The hotel is 100% non-smoking.

Question 5

Are there accessible rooms at Tru by Hilton Concord Charlotte?

Accepted Answer

Yes, Tru by Hilton Concord Charlotte offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible elevators, an accessible registration desk, accessible routes throughout the property, and many other accessibility amenities.

Question 6

Is there on-site dining at Tru by Hilton Concord Charlotte?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Concord Charlotte. However, there are several nearby restaurants including Bonefish Grill, Carrabba's Italian Restaurant, Havana Carolina Restaurant, Jim N' Nick's Bar-B-Q, Razzoo's Cajun Cafe, Texas Roadhouse, The Smoke Pit, and The Speedway Club.

Question 7

Does Tru by Hilton Concord Charlotte provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Concord Charlotte provides free WiFi. All guests get free standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Concord Charlotte?

Accepted Answer

Check-in at Tru by Hilton Concord Charlotte is at 3:00 pm.

Question 9

What time is check-out at Tru by Hilton Concord Charlotte?

Accepted Answer

Check-out at Tru by Hilton Concord Charlotte is at 12:00 pm.

Tru by Hilton Concord Charlotte

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