Question 1

Are pets allowed at Home2 Suites by Hilton Troy?

Accepted Answer

Yes, pets are allowed at Home2 Suites by Hilton Troy. Dogs only are permitted, with a maximum of 2 pets. There is a $75.00 non-refundable fee, plus $75 per pet for 1-4 nights or $125 per pet for 5 or more nights.

Question 2

What is the cancellation policy at Home2 Suites by Hilton Troy?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Home2 Suites by Hilton Troy?

Accepted Answer

Yes, parking is available at Home2 Suites by Hilton Troy. Self-parking is complimentary for hotel guests. Accessible parking spaces and van-accessible parking are also available. Additionally, the hotel offers EV charging with (2) Tesla EV Charging Stations and (2) Universal EV Charging Stations available complimentary for hotel guests only. Please see the front desk for guest verification to turn on EV Charging Power.

Question 4

Is smoking allowed at Home2 Suites by Hilton Troy?

Accepted Answer

No, smoking is not allowed at Home2 Suites by Hilton Troy. The hotel maintains 100% smoke-free grounds. A fee of up to $250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Home2 Suites by Hilton Troy?

Accepted Answer

Yes, Home2 Suites by Hilton Troy offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides numerous accessibility features including accessible elevators, an accessible exercise facility, an accessible restaurant, accessible meeting rooms, accessible parking spaces, an accessible public entrance, accessible registration desk, accessible routes throughout the property, and an accessible swimming pool.

Question 6

Is there on-site dining at Home2 Suites by Hilton Troy?

Accepted Answer

No, there is no on-site dining at Home2 Suites by Hilton Troy. However, nearby dining options include Cassano's The Pizza King, Outback Steakhouse, Sakai Japanese Bistro, and Texas Roadhouse.

Question 7

Does Home2 Suites by Hilton Troy provide free WiFi?

Accepted Answer

Yes, Home2 Suites by Hilton Troy provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Home2 Suites by Hilton Troy?

Accepted Answer

Check-in at Home2 Suites by Hilton Troy is at 3:00 pm.

Question 9

What time is check-out at Home2 Suites by Hilton Troy?

Accepted Answer

Check-out at Home2 Suites by Hilton Troy is at 11:00 am.

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