Question 1

Are pets allowed at DoubleTree by Hilton York?

Accepted Answer

Yes, pets are allowed at DoubleTree by Hilton York. There is a £15.00 non-refundable fee, and pets must weigh no more than 34 kg. An additional charge of £15.00 per night applies.

Question 2

What is the cancellation policy at DoubleTree by Hilton York?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at DoubleTree by Hilton York?

Accepted Answer

Yes, parking is available at DoubleTree by Hilton York. Self-parking is available at £25.00 per night with limited availability. The hotel has 16 numbered onsite car parking spaces. Two are designated disabled spaces which are free of charge for eligible disabled blue badge holders. Alternative car parking is available at Monkbar Car park, two minutes walk from the hotel, payable on the Ring Go car parking app at approximately £25.00 for 24 hours.

Question 4

Is smoking allowed at DoubleTree by Hilton York?

Accepted Answer

No, DoubleTree by Hilton York is 100% smoke-free grounds.

Question 5

Are there accessible rooms at DoubleTree by Hilton York?

Accepted Answer

DoubleTree by Hilton York has several accessible features including an accessible business center, accessible concierge desk, accessible elevators, accessible exercise facility, accessible hotel restaurant, accessible meeting rooms, and an accessible public entrance. However, accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width are not available.

Question 6

Is there on-site dining at DoubleTree by Hilton York?

Accepted Answer

Yes, DoubleTree by Hilton York has on-site dining options. Penny & Pie serves hearty pies filled with slow-braised meats, seasonal vegetables and regional ingredients, along with fish and chips, burgers, classic puddings, rustic pizzas, sandwiches and traditional sides. The Orangery is a relaxed garden lounge offering light seasonal dishes, shareable plates and chilled cocktails in an open-air courtyard setting.

Question 7

Does DoubleTree by Hilton York provide free WiFi?

Accepted Answer

Yes, DoubleTree by Hilton York provides free standard WiFi in-room and in the lobby for all guests.

Question 8

What time is check-in at DoubleTree by Hilton York?

Accepted Answer

Check-in is at 4:00 pm at DoubleTree by Hilton York.

Question 9

What time is check-out at DoubleTree by Hilton York?

Accepted Answer

Check-out is at 12:00 pm at DoubleTree by Hilton York. Late checkout is available the day of departure for £25.00, subject to availability.

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