Question 1

Are pets allowed at Hilton Nagoya?

Accepted Answer

Yes, pets are allowed at Hilton Nagoya. Pets must weigh a maximum of 10 kg and are only allowed when you book the Pet Friendly Package.

Question 2

What is the cancellation policy at Hilton Nagoya?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Nagoya?

Accepted Answer

Yes, parking is available at Hilton Nagoya. Self-parking is available for ¥3,000.00 per night and is covered and secured. There are 200 spaces available on a first come, first served basis. Valet parking is not available, and in-out privileges are not available.

Question 4

Is smoking allowed at Hilton Nagoya?

Accepted Answer

Hilton Nagoya has 100% smoke-free grounds. Smoking is only permitted in designated smoking areas.

Question 5

Are there accessible rooms at Hilton Nagoya?

Accepted Answer

Hilton Nagoya has limited accessibility features. The hotel features accessible elevators, an accessible exercise facility, and accessible meeting rooms. However, accessible guest rooms with mobility features, an accessible public entrance, accessible registration desk, and an accessible route from the public entrance to guest rooms are not available.

Question 6

Is there on‑site dining at Hilton Nagoya?

Accepted Answer

Yes, Hilton Nagoya offers on-site dining with multiple restaurants and cafes. Options include All-Day Dining "In Place 3-3" (premium buffet restaurant), Bar "Hideaway 3-3" (contemporary bar with live jazz music), Cafe 3-3 Artisan Sweets&Bakery (fresh coffee and artisan cakes), Chinese Restaurant "Dynasty" (Kanton style cuisine), and Japanese Restaurant "Genji" (Teppanyaki, Tempura, and Kaiseki).

Question 7

Does Hilton Nagoya provide free WiFi?

Accepted Answer

Hilton Nagoya offers WiFi in rooms and public areas. Standard in-room and lobby WiFi is free for Hilton Honors members who book direct. For all other guests, WiFi costs ¥1,000.00. Free WiFi does not apply to meeting spaces.

Question 8

What time is the check-in at Hilton Nagoya?

Accepted Answer

Check-in is at 3:00 pm at Hilton Nagoya.

Question 9

What time is the check-out at Hilton Nagoya?

Accepted Answer

Check-out is at 12:00 pm at Hilton Nagoya.

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