Question 1

Are pets allowed at Tru by Hilton Smithfield I-95?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Smithfield I-95. There is a $75.00 non-refundable fee per stay. Pets must be dogs or cats only, with a maximum weight of 75 lbs, and a maximum of 2 pets per room.

Question 2

What is the cancellation policy at Tru by Hilton Smithfield I-95?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Smithfield I-95?

Accepted Answer

Yes, parking is available at Tru by Hilton Smithfield I-95. The hotel offers complimentary self-parking. Accessible parking spaces are also available. Additionally, EV charging is available on-site.

Question 4

Is smoking allowed at Tru by Hilton Smithfield I-95?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Smithfield I-95. The hotel has 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Smithfield I-95?

Accepted Answer

Yes, Tru by Hilton Smithfield I-95 offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features an accessible public entrance, accessible registration desk, accessible route from the public entrance to guest rooms, accessible parking spaces, and an accessible swimming pool.

Question 6

Is there on-site dining at Tru by Hilton Smithfield I-95?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Smithfield I-95. However, the hotel is a short walk from restaurants in the area.

Question 7

Does Tru by Hilton Smithfield I-95 provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Smithfield I-95 provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Smithfield I-95?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Smithfield I-95.

Question 9

What time is check-out at Tru by Hilton Smithfield I-95?

Accepted Answer

Check-out is at 11:00 am at Tru by Hilton Smithfield I-95.

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