Question 1

Are pets allowed at Hampton Inn & Suites Ontario?

Accepted Answer

Yes, pets are allowed at Hampton Inn & Suites Ontario. The hotel allows a maximum of 2 pets (dogs/cats only) with a $75.00 non-refundable fee for 1-4 nights, or $125 for 5 or more nights.

Question 2

What is the cancellation policy at Hampton Inn & Suites Ontario?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hampton Inn & Suites Ontario?

Accepted Answer

Yes, free parking is available at Hampton Inn & Suites Ontario. The hotel offers complimentary self-parking with in-out privileges and secured parking. Overflow parking is also available at the mall. EV charging is available nearby, approximately 1 mile away.

Question 4

Is smoking allowed at Hampton Inn & Suites Ontario?

Accepted Answer

No, Hampton Inn & Suites Ontario is 100% smoke-free. A fee of up to $250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hampton Inn & Suites Ontario?

Accepted Answer

Yes, Hampton Inn & Suites Ontario offers accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, accessible registration desk, and accessible routes throughout the property. Additional accessibility features include an accessible business center, accessible exercise facility, accessible swimming pool, and accessible elevators.

Question 6

Is there on‑site dining at Hampton Inn & Suites Ontario?

Accepted Answer

No, there is no on-site dining at Hampton Inn & Suites Ontario. However, the location is surrounded by shops and dining options, including dozens of restaurants at Ontario Mills Mall just across the street, such as Benihana, Olive Garden, Outback Steakhouse, and others.

Question 7

Does Hampton Inn & Suites Ontario provide free WiFi?

Accepted Answer

Yes, Hampton Inn & Suites Ontario provides free WiFi. All guests get free standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hampton Inn & Suites Ontario?

Accepted Answer

Check-in at Hampton Inn & Suites Ontario is at 3:00 pm.

Question 9

What time is the check-out at Hampton Inn & Suites Ontario?

Accepted Answer

Check-out at Hampton Inn & Suites Ontario is at 11:00 am.

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