Name: DoubleTree by Hilton Hotel Boston-Andover
Address: 123 Old River Road, Andover, Massachusetts, 01810, USA, Andover, MA, 01810, US
Telephone: +1 978-975-3600

Accessible

Accessible business center

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Audible alarms

Automatic opening of bedroom door from the inside

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Braille room service menus

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Grab bars in bathroom

Hotel complies with ADA Guidelines

Large Print Menus

Level or ramp entrance into the building

Lowered buttons in elevators

Lowered emergency evacuation instructions

Portable shower chairs

Public Areas/Facilities accessible for physically challenged

Roll-in Shower

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Wheelchair ramp for lobby/reception access

Connecting Rooms

Free parking

Free WiFi

Non-smoking rooms

Digital Key

On-site restaurant

Indoor pool

Fitness center

Pet-friendly rooms

Room service

Business center

Meeting rooms

American Express

MasterCard (Canada)

Carte Blanche

China Union Pay

Discover

MasterCard

Visa

Scenic stays by the Merrimack River

Meetings and events

Brunette Bride With Closed Eyes Holding Bouquet of White Flowers 

DoubleTree by Hilton Hotel Boston-Andover

Accessible concierge desk

Valet only parking

Round Tables by Window With Patio View, Lounge Seating in Background and Counter Seating at Lobby Bar Area

Dining & Drinks

189 Prime serving Breakfast featuring our hot breakfast buffet including scrambled eggs, thick cut bacon or sausage, daily griddle item, home fries, fresh sliced fruit, assorted yogurts, Steel Cut Oatmeal, Assorted Cereal & Milk, served with coffee, tea and juice.  On Saturdays & Sundays, we offer omelets made to order.

189 Prime Restaurant Seating Options in Dining Area With Food Service Area in the Background

189 Prime

Experience style and comfort in the newly designed Characters Bar & Grill located adjacent to the hotel lobby. Surrounded by large HDTVs, Characters Bar & Grill is the perfect place to unwind with friends, watch a big game or play a fun game of pool. Featuring a full dinner menu, a wide assortment of drink specials and quality beer selections on draft and in bottle, there's something for everyone at Characters Bar & Grill!

Characters Bar & Grill

Seating at Bar Counter With Candles and Lounge Seating in Background

Lobby Bar

Sleeps 2

300 thread count sheets

LCD TV

50-inch HDTV

Air conditioning

Clock Radio w/ MP3 Connection

Ergonomic Desk Chair

HD Channels

Sweet Dreams Sleep Experience

Video Games featured on TV

Mini refrigerator

Coffee maker

Hairdryer

Iron/ironing board

High Speed Internet Access

High Speed Internet-NoCharge

Newspaper 7 days/week

1 KING BED

Balcony

1 KING BALCONY COURTYARD VIEW

Sleeps 4

2 QUEEN BEDS

2 QUEEN BEDS BALCONY ROOM

2 QUEEN BALCONY MOB ACCESSIBLE ROLL IN SHOWER

Accessible Guest Bathroom with Roll-In Shower

Seating area with sofa sleeper

Spacious Two Room suite

1 KING BED 2 ROOM SUITE

Raised toilet

Lowered bed

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

1 KING BALCONY MOBILITY ACCESS W/ TUB

Roll-in shower

1 KING BALCONY MOBILITY ACCESS W/ RI SHOWER

Doorbell w/ Audio/Strobe alert

1 KING BALCONY HEARING ACC

1 KING HEARING ACCESSIBLE

1 KING SUITE HEARING ACCESSIBLE

2 QUEEN MOBILITY ACCESSIBLE ROLL IN SHOWER

2 QUEEN MOBILITY/HEARING ACCESSIBLE BATHTUB

2 QUEEN HEARING ACCESSIBLE

BEWARE- this hotel may seem pretty nice from photos online and when you walk into the lobby. Our bathroom ceiling was covered in black mold. The smell was disgusting and mildewy in several of our...

BAD, SO BAD

When we checked in and any time we went to the front desk, service was not friendly or warm.  The bar/grill Characters was extremely slow and didn't have many of the items on their small menu.  We...

Hotel was good, not great

Hotel was dirty. Pubic hair on toilet and in shower on arrival, hair all over bathroom floor, spot of blood on bed sheets & mirror above sink dirty. Floors in the hallway were dirty and drains around...

Hotel dirty

Overall a very good stay. The room seemed very recently renovated and updated. Staff was friendly and helpful.  Hallways also seemed renovated.  Location is right next to I-93 but is a bit of a drive...

Clean & renovated.

The first night I was there, it was around 9:30pm someone from maintenance, allegedly, knocked on my door three times before taking out their keys and attempting to open my door. As they attempt this...

Sketchy Hotel - would not recommend

DoubleTree by Hilton Hotel Boston-Andover

Scenic stays by the Merrimack River

Our amenities

Rooms and suites

Hilton Honors member benefits

Hotel Policies

Dining & Drinks

Group travel and events

Where to find us