Amenities& Hotel Policies
Discover amenities, facilities, and hotel policies of Hilton Chicago.
Shops at Hilton Chicago
Windy City news and gifts
Come visit our Gift Shop, Windy City News & Gifts, located on the lobby level, next to Kitty O’Shea’s. Windy City News & Gifts is a one-stop shop for all your travel necessities, including personal care items, electronics, newspapers, snacks, drinks, and more. Also available is a wide assortment of t-shirts, postcards, and other souvenirs, as well as designer handbags, fashion jewelry and accessories.
FedEx office
FedEx Office® Print and Ship Center is located in the Hilton Chicago. Let the team members at the on-site FedEx Office® Print and Ship Center take a few things off your to-do list for your next big event with shipping, signs, banners, posters, tent cards, name tags, office supplies and window clings. Program pricing is available, and you can use your Master Account for billing. It’s that convenient with the FedEx Office® Print and Ship Center on-site.
European Art Studio
Offering fine European gifts, including collectible nesting dolls, figurines, art, and unique jewelry. Located on the hotel’s lobby level near Kitty O’Sheas, European Art Studio is open daily.
In business since 1991, European Art Studio has worked under contract directly with artists based in Europe, and all items are original works of art.
Landau Jewelers
Landau is the world’s leader in premiere fashion jewelry. Landau opened its first boutique in 1987 on Worth Avenue in Palm Beach, Florida. Now, with more than 60 store locations nationwide, Landau is the largest chain of elegant accessory boutiques in the world. The quality of their jewelry is so exceptional that they offer an unparalleled 100% Lifetime Guarantee.
Sustainability
Travel with Purpose is Hilton’s Environmental, Social, and Governance strategy to drive responsible travel and tourism globally. We have committed as a brand to double our investment in social impact and cut our environmental footprint in half by 2030.
Managing consumption in an 85-year-old building requires commitment, creative thinking, and a great number of resources. Because of this commitment, Hilton Chicago continuously challenges and improves its sustainable practices and social responsibility with respect to client demands, the integrity of its management, and its rich Chicago history.
We have several ongoing sustainable programs at the hotel, such as community partnerships, composting & recycling, sourcing local food, a rooftop garden, sustainable meetings, and more.
Food-to-Room Delivery
Treat yourself to convenient food-to-room delivery, available all day, or order your favorite delicacies in advance for pick-up at Herb ‘N Kitchen.
Hotel policies
- Self Parking$69.00
- Valet Parking$82.00
- Secure ParkingAvailable
- Covered ParkingAvailable
- In/Out ParkingAvailable
- Other Parking InformationValet Parking-limited service, Balbo entrance
- Pets AllowedYes
- Pet PolicyPets allowed, $100.00 non-refundable fee, 75 lbs maximum
- Service Pets InformationWhen your reservation is submitted, the hotel will be notified that you are traveling with a service animal.
- Max SizeLarge
- Max Weight75 lbs
- Pet Fee$100.00 Non-refundable
- Check-in3:00 PM
- Check-out11:00 AM
- Minimum Age To Register18
- Early Check-out Feeof one night’s room and tax charge unless otherwise contracted
- Late Check-out Feeof room rate after 4pm / 11a-2pm: $50 / 2pm-4pm: $75
- CurrencyUS Dollar
- Accepted credit cards
- American Express
- Carte Blanche
- China Union Pay
- Diner's Club
- Discover
- Air Canada EnRoute
- JCB
- MasterCard
- Visa
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