Amenities and hotel policies
Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contactcustomer service.
Alternatively, you can cancel yourreservation online.
Minimum age to register
£40.00 40.00 GBP up until 6pm
Accepted credit cards
- American Express
- Diner's Club
- Duet Card
- Maestro / Switch
We strive to make our hotel accessible for all guests. Learn about our accessibility features in our detailed access guide.
Credit/Debit Card Policy
Please note we no longer accept third party authorization forms as a method of payment for non-advanced purchase bookings. Guests should settle the room charge via a credit or debit card at check in, and the card must be present in order for payment to be accepted.
We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.
Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room only rate. Children 12 years and under enjoy complimentary breakfast from our buffet.
Children under the age of 16 must be accompanied by a parent or guardian in the water when using wet leisure facilities. An adult guest (18 +) will be able to supervise a maximum of 2 children under the age of 16 at any one time.
The maximum bathing load is 25 people at any one time. If the hotel occupancy is high, the maximum period allowed on poolside at one time is one hour; they will be notified on entry to pool.