Name: Tru by Hilton Jackson
Address: 2401 Shirley Dr., Jackson, Michigan, 49202, USA, Jackson, MI, 49202, US
Telephone: +1 517-867-5000

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Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Assistive listening devices for meetings upon request

Audible alarms

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Doorbell w/Audio/Strobe Alert

Grab bars in bathroom

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Lower or Adjustable Closet Rod

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered thermostat controls

Portable shower chairs

Public Areas/Facilities accessible for physically challenged

Remote Control Curtains/Shades

Roll-in Shower

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

TTY for guest use

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Detroit Metropolitan Wayne County

Free hot breakfast

Free parking

Free WiFi

Non-smoking rooms

Digital Key

Indoor pool

Fitness center

Pet-friendly rooms

Business center

American Express

China Union Pay

Diner's Club

Discover

MasterCard

Visa

A Jackson vacation that's right on the money

Guest Room with 2 Queen sized Beds and TV

Breakfast Area with Hot Foods and Cereals

Breakfast Area with Fresh Fruits Selections

Accessible 2 Queen sized Beds Mobility Room

Standard King Room with HDTV and Ironing Board

Accessible King Mobility Guest Room with Iron and TV

Fitness Center with Treadmills and Weights

Accessible King Mobility Guest Room with Desk

Tru by Hilton Jackson

Accessible hotel restaurant

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible transportation with advance notice

Valet only parking

King

Sleeps 2

LCD TV

Air conditioning

Black-Out Curtains

Complimentary HBO(R)

Duvet Covers

Ergonomic Desk Chair

HD Channels

Thermostat (adjustable)

Mini refrigerator

Hairdryer

Iron/ironing board

Bathroom amenities

Complimentary Remote Printing

Convenient Electrical Outlets

Desk Level Electric Plugs

High Speed Internet-NoCharge

1 KING BED

Queen

Sleeps 4

2 QUEEN BEDS

1 KING MOBILITY ACCESSIBLE W/BATHTUB

Roll-in shower

Doorbell w/ Audio/Strobe alert

1 KING HEARING ACCESSIBLE ROOM W/RI SHOWER

Accessible King Mobility Guest Room with TV

1 KING HEARING ACCESSIBLE ROOM

2 QUEEN MOBILITY ACCESSIBLE W/BATHTUB

Accessible 2 Queen sized Beds Mobility Room Desk and TV

2 QUEEN HEARING ACCESSIBLE ROOM

City Center

Ella Sharp Museum

Jackson Crossing Mall

Sandhill Crane Vineyards

Woke up covered in bed bug bites. Was told I could not get a refund and only points if I signed up for their rewards program. Management was rude and aggressive.  I don't think I'm the only one with...

Horrible

Found bed bugs within 5 minutes of being there, got moved to a new room which was also dirty. Piss stained mattresses in both rooms. When going to complain at checkout about the bug bites we had...

Found bed bugs within 5 minutes of being there, got moved, they put someone else in that room right after we complained.

Bed bug infested and when I complained to the front desk the manager told me he didn't see any in the room so he would do nothing for me.  The bed frames were covered in a year's worth of crumbs so i...

Bed bug infested

Very clean, Nice size rooms , Very quiet Very respectful Work team. Only been here for one day so far and it’s pretty nice. Don’t find anything wrong with the Hotel I will for sure be staying again...

Very well kept

Super nice/clean newer hotel. Games in lobby, large selection of snacks for purchase, nice pool, very nice rooms, and great beds too!  Breakfast has no hot eggs/meat and no pastries or muffins...

Beautiful newer clean hotel and super friendly staff!!

Tru by Hilton Jackson

A Jackson vacation that's right on the money

Our amenities

Rooms and suites

Hilton Honors member benefits

Hotel policies

Gather your group

Host an event

Location and transportation