Name: Tru by Hilton Jackson
Address: 2401 Shirley Dr., Jackson, Michigan, 49202, USA, Jackson, MI, 49202, US
Telephone: +1 517-867-5000

Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Assistive listening devices for meetings upon request

Audible alarms

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Doorbell w/Audio/Strobe Alert

Grab bars in bathroom

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Lower or Adjustable Closet Rod

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered thermostat controls

Portable shower chairs

Public Areas/Facilities accessible for physically challenged

Remote Control Curtains/Shades

Roll-in Shower

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

TTY for guest use

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Connecting Rooms

Free hot breakfast

Free parking

Free WiFi

Non-smoking rooms

Digital Key

EV charging

Indoor pool

Fitness center

Pet-friendly rooms

Business center

American Express

China Union Pay

Diner's Club

Discover

MasterCard

Visa

A Jackson vacation that's right on the money

 Large room with tables, sofas, chairs and a TV 

Tru by Hilton Jackson

Accessible hotel restaurant

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible transportation with advance notice

Valet only parking

Housekeeping: Tailored to your comfort

King

Sleeps 2

LCD TV

Air conditioning

Black-Out Curtains

Complimentary HBO(R)

Duvet Covers

Ergonomic Desk Chair

HD Channels

Thermostat (adjustable)

Mini refrigerator

Hairdryer

Iron/ironing board

Bathroom amenities

Complimentary Remote Printing

Convenient Electrical Outlets

Desk Level Electric Plugs

High Speed Internet-NoCharge

1 KING BED

Standard King Room with HDTV and Ironing Board

Queen

Sleeps 4

2 QUEEN BEDS

Guest Room with 2 Queen sized Beds and TV

1 KING MOBILITY ACCESSIBLE W/BATHTUB

Accessible King Mobility Guest Room with Iron and TV

Roll-in shower

Doorbell w/ Audio/Strobe alert

1 KING HEARING ACCESSIBLE ROOM W/RI SHOWER

Accessible King Mobility Guest Room with TV

1 KING HEARING ACCESSIBLE ROOM

Accessible King Mobility Guest Room with Desk

2 QUEEN MOBILITY ACCESSIBLE W/BATHTUB

Accessible 2 Queen sized Beds Mobility Room Desk and TV

2 QUEEN HEARING ACCESSIBLE ROOM

We traveled to Jackson to stay the night before the MHSAA State Cross Country Finals.  I am a Hilton Diamond member, but had not stayed at a Tru hotel before.  It was very disappointing.  It reminded...

Disappointing

The staff at this facility go above and beyond to make your stay exceptional, especially Jocelyn.  The hotel was packed solid so she couldn’t get us onto the top floor but first thing the next...

Above and beyond customer service

Hair floating in pool after large group overtook the pool room, horrible acoustics in pool area, no pool towels avail, body hairs and extensive stains on disgusting mattress which needs a steam...

Needs a deep cleaning

Absolutely phenomenal hotel! It is modern and colorful, very family oriented with indoor swimming pool, exercise room, kids playroom in lobby and extensive breakfast buffet (but no eggs, bacon or...

Wow!

Over all the property is new and clean and sleek. 
Pros: Lots of charging ports and USB ports around the room.
Shower while thin beams, super warm and strong.
Love the tubes of soap, lotion, shampoo...

Modern, Clean, Basic, No storage

Tru by Hilton Jackson

A Jackson vacation that's right on the money

Our amenities

Hotel Policies

Rooms and suites

Group travel and events

Host an event

Where to find us