Question 1

Are pets allowed at Hilton Rotterdam?

Accepted Answer

Yes, pets are allowed at Hilton Rotterdam. The hotel is pet-friendly and permits up to two pets per room at no additional charge. The maximum weight limit is 34 kg.

Question 2

What is the cancellation policy at Hilton Rotterdam?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy.

Question 3

Is parking available at Hilton Rotterdam?

Accepted Answer

Yes, parking is available at Hilton Rotterdam. Self-parking is offered off-site at 35.00€ per night with no elevator access. The hotel offers 30 parking spaces and features covered, secured parking with in-out privileges. Maximum vehicle height is 1.90 meters and spaces are limited. The hotel also offers EV charging on-site at 0.48 Euro per hour including VAT.

Question 4

Is smoking allowed at Hilton Rotterdam?

Accepted Answer

No, smoking is not allowed at Hilton Rotterdam. The hotel maintains 100% smoke-free grounds.

Question 5

Are there accessible rooms at Hilton Rotterdam?

Accepted Answer

Hilton Rotterdam offers various accessibility features including an accessible business center, accessible concierge desk, accessible elevators, accessible exercise facility, accessible hotel restaurant, accessible public entrance, accessible registration desk, and accessible routes from the public entrance to guestrooms, the registration area, business center, and exercise facilities. However, accessible guest rooms with mobility features providing 32 inches of clear width entry or passage doors are not available.

Question 6

Is there on-site dining at Hilton Rotterdam?

Accepted Answer

Yes, Hilton Rotterdam offers on-site dining with multiple restaurant and bar options. These include Restaurant JAQ, Atelier JAQ (an immersive dinner experience), Breakfast service with an extensive buffet, Cocktail bar JAQ, and the Executive Lounge which serves complimentary refreshments and offers Happy Hour from 5:00 pm to 7:00 pm for Executive Lounge guests.

Question 7

Does Hilton Rotterdam provide free WiFi?

Accepted Answer

Yes, Hilton Rotterdam provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hilton Rotterdam?

Accepted Answer

Check-in at Hilton Rotterdam is at 3:00 pm.

Question 9

What time is the check-out at Hilton Rotterdam?

Accepted Answer

Check-out at Hilton Rotterdam is at 12:00 pm.

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