Question 1

Are pets allowed at Hilton Rotterdam?

Accepted Answer

Yes, pets are allowed at Hilton Rotterdam. Up to two pets are permitted per room at no additional charge, with a maximum weight of 34 kg.

Question 2

What is the cancellation policy at Hilton Rotterdam?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Rotterdam?

Accepted Answer

Yes, parking is available at Hilton Rotterdam. Self-parking is available off-site for 35.00€ per night with no elevator. The parking facility is covered and secured, with in-and-out privileges available. The hotel offers 30 parking spaces with a maximum height of 1.90 meters. EV charging is also available on-site for 0.48 Euro including 21% VAT per hour.

Question 4

Is smoking allowed at Hilton Rotterdam?

Accepted Answer

No, Hilton Rotterdam is 100% smoke-free grounds.

Question 5

Are there accessible rooms at Hilton Rotterdam?

Accepted Answer

Hilton Rotterdam offers various accessibility features including an accessible business center, accessible concierge desk, accessible elevators, accessible exercise facility, accessible hotel restaurant, accessible meeting rooms, accessible public entrance, accessible registration desk, and accessible routes from the public entrance to guestrooms, the registration area, the business center, and the exercise facilities. However, accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width are not available.

Question 6

Is there on-site dining at Hilton Rotterdam?

Accepted Answer

Yes, Hilton Rotterdam offers on-site dining with multiple restaurant and bar options. These include Atelier JAQ, an immersive dinner experience built around art; Restaurant JAQ, a stylish restaurant with street art décor offering hand-crafted cuisine; Cocktail bar JAQ for classic cocktails and bar bites; the Executive Lounge with complimentary refreshments and Happy Hour from 5:00 pm to 7:00 pm; and a Breakfast restaurant serving an extensive buffet daily with international and local specialties.

Question 7

Does Hilton Rotterdam provide free WiFi?

Accepted Answer

Yes, Hilton Rotterdam provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hilton Rotterdam?

Accepted Answer

Check-in at Hilton Rotterdam is at 3:00 pm. The minimum age to register is 18.

Question 9

What time is the check-out at Hilton Rotterdam?

Accepted Answer

Check-out at Hilton Rotterdam is at 12:00 pm.

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