Question 1

Are pets allowed at DoubleTree by Hilton Hotel San Juan?

Accepted Answer

Yes, pets are allowed at DoubleTree by Hilton Hotel San Juan. There is a $75.00 non-refundable fee, and the maximum weight is 30 lbs.

Question 2

What is the cancellation policy at DoubleTree by Hilton Hotel San Juan?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at DoubleTree by Hilton Hotel San Juan?

Accepted Answer

Yes, parking is available at DoubleTree by Hilton Hotel San Juan. Self-parking is $25.00 per night and valet parking is $30.00 per night. The hotel offers covered, secured parking with in and out privileges.

Question 4

Is smoking allowed at DoubleTree by Hilton Hotel San Juan?

Accepted Answer

No, smoking is not allowed. DoubleTree by Hilton Hotel San Juan maintains 100% smoke-free grounds.

Question 5

Are there accessible rooms at DoubleTree by Hilton Hotel San Juan?

Accepted Answer

Yes, DoubleTree by Hilton Hotel San Juan offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible routes from the public entrance to guest rooms and features many other accessibility amenities throughout the property.

Question 6

Is there on‑site dining at DoubleTree by Hilton Hotel San Juan?

Accepted Answer

Yes, DoubleTree by Hilton Hotel San Juan has on-site dining options including Cafe Pierre (serving international cuisine with Puerto Rican flair, open daily for breakfast, lunch, and dinner), Silk (pan-Asian restaurant with sushi and seafood), Lily's Chocolatier, and Starbucks.

Question 7

Does DoubleTree by Hilton Hotel San Juan provide free WiFi?

Accepted Answer

Yes, DoubleTree by Hilton Hotel San Juan provides free standard WiFi in guest rooms and in the lobby for all guests.

Question 8

What time is check-in at DoubleTree by Hilton Hotel San Juan?

Accepted Answer

Check-in is at 4:00 pm at DoubleTree by Hilton Hotel San Juan.

Question 9

What time is check-out at DoubleTree by Hilton Hotel San Juan?

Accepted Answer

Check-out is at 11:00 am at DoubleTree by Hilton Hotel San Juan.

DoubleTree by Hilton Hotel San Juan

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