Question 1

Are pets allowed at Hilton Dallas/Park Cities?

Accepted Answer

Yes, pets are allowed at Hilton Dallas/Park Cities. There is a $75.00 non-refundable fee, and pets must not exceed 75 lbs.

Question 2

What is the cancellation policy at Hilton Dallas/Park Cities?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Dallas/Park Cities?

Accepted Answer

Yes, parking is available at Hilton Dallas/Park Cities. Valet parking is offered for $48.00 per night. The hotel features covered parking, secured parking, and in-and-out privileges. Self-parking is not available.

Question 4

Is smoking allowed at Hilton Dallas/Park Cities?

Accepted Answer

No, smoking is not allowed. Hilton Dallas/Park Cities maintains 100% smoke-free grounds.

Question 5

Are there accessible rooms at Hilton Dallas/Park Cities?

Accepted Answer

Yes, Hilton Dallas/Park Cities offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides an accessible route from the public entrance to the guestrooms, an accessible registration desk, an accessible business center, an accessible exercise facility, an accessible restaurant, an accessible swimming pool, and accessible elevators.

Question 6

Is there on-site dining at Hilton Dallas/Park Cities?

Accepted Answer

Yes, Hilton Dallas/Park Cities features on-site dining with multiple restaurants. Grain Restaurant offers farm-to-table dining with locally sourced dishes including Texas-raised Wagyu Beef, seafood, and creative desserts, with an outdoor patio and private dining room available. Grain Coffee Bar serves expertly brewed coffee, espresso drinks, teas, fresh pastries, and light bites. Woodbine Bar offers creative cocktails, draft beers, wines, and features live music on Wednesday nights.

Question 7

Does Hilton Dallas/Park Cities provide free WiFi?

Accepted Answer

WiFi is available at Hilton Dallas/Park Cities. Standard in-room and lobby WiFi is free for Hilton Honors members who book direct. For all other guests, WiFi is $9.95. Free WiFi does not apply to meeting spaces or at properties with resort charges.

Question 8

What time is the check-in at Hilton Dallas/Park Cities?

Accepted Answer

Check-in is at 3:00 pm at Hilton Dallas/Park Cities.

Question 9

What time is the check-out at Hilton Dallas/Park Cities?

Accepted Answer

Check-out is at 12:00 pm at Hilton Dallas/Park Cities.

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