Question 1

Are pets allowed at Home2 Suites by Hilton Jackson?

Accepted Answer

Yes, pets are allowed at Home2 Suites by Hilton Jackson. There is a $75.00 non-refundable fee per pet, with a maximum weight of 75 lbs. The hotel allows a maximum of 2 pets (dogs or cats). For stays of 1-4 nights, the fee is $75; for 5 or more nights, the fee is $125.

Question 2

What is the cancellation policy at Home2 Suites by Hilton Jackson?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Home2 Suites by Hilton Jackson?

Accepted Answer

Yes, parking is available at Home2 Suites by Hilton Jackson. The hotel offers complimentary self-parking. Accessible parking spaces are also available. Covered parking, valet parking, and in-out privileges are not available.

Question 4

Is smoking allowed at Home2 Suites by Hilton Jackson?

Accepted Answer

No, smoking is not allowed at Home2 Suites by Hilton Jackson. The grounds are 100% smoke-free. A fee of up to $250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Home2 Suites by Hilton Jackson?

Accepted Answer

Yes, Home2 Suites by Hilton Jackson has accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width. The hotel also features an accessible public entrance, accessible registration desk, accessible route from the public entrance to guestrooms, accessible business center, accessible exercise facility, accessible parking spaces, and an accessible swimming pool.

Question 6

Is there on-site dining at Home2 Suites by Hilton Jackson?

Accepted Answer

No, there is no on-site dining at Home2 Suites by Hilton Jackson.

Question 7

Does Home2 Suites by Hilton Jackson provide free WiFi?

Accepted Answer

Yes, Home2 Suites by Hilton Jackson provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Home2 Suites by Hilton Jackson?

Accepted Answer

Check-in is at 3:00 pm at Home2 Suites by Hilton Jackson.

Question 9

What time is check-out at Home2 Suites by Hilton Jackson?

Accepted Answer

Check-out is at 11:00 am at Home2 Suites by Hilton Jackson.

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