Question 1

Are pets allowed at Spark by Hilton Rochester University Area?

Accepted Answer

Yes, pets are allowed at Spark by Hilton Rochester University Area. The hotel accepts dogs and cats only, with a maximum weight of 75 lbs and up to 2 animals per room. There is a $75.00 non-refundable fee for 1-4 nights, or $125.00 for 5 or more nights.

Question 2

What is the cancellation policy at Spark by Hilton Rochester University Area?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. You can also cancel your reservation online.

Question 3

Is parking available at Spark by Hilton Rochester University Area?

Accepted Answer

Yes, parking is available at Spark by Hilton Rochester University Area. The hotel offers complimentary, free onsite self-parking. Accessible parking spaces and van-accessible parking are also available. Additionally, the hotel has 2 on-site EV charging stations (Tesla/Standard).

Question 4

Is smoking allowed at Spark by Hilton Rochester University Area?

Accepted Answer

No, Spark by Hilton Rochester University Area has 100% smoke-free grounds. A fee will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Spark by Hilton Rochester University Area?

Accepted Answer

Yes, Spark by Hilton Rochester University Area offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible elevators, an accessible public entrance, an accessible registration desk, and accessible routes from the public entrance to guest rooms and the exercise facilities.

Question 6

Is there on‑site dining at Spark by Hilton Rochester University Area?

Accepted Answer

Yes, Spark by Hilton Rochester University Area has on-site dining. Texas Roadhouse, a lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor, is located on-site.

Question 7

Does Spark by Hilton Rochester University Area provide free WiFi?

Accepted Answer

Yes, Spark by Hilton Rochester University Area provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Spark by Hilton Rochester University Area?

Accepted Answer

Check-in at Spark by Hilton Rochester University Area is at 3:00 pm.

Question 9

What time is check-out at Spark by Hilton Rochester University Area?

Accepted Answer

Check-out at Spark by Hilton Rochester University Area is at 12:00 pm.

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