Question 1

Are pets allowed at Tru by Hilton Amarillo West?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Amarillo West. There is a $50.00 non-refundable fee for pets. A maximum of 2 pets are allowed, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $50. For stays of 5 or more nights, the fee is $75.

Question 2

What is the cancellation policy at Tru by Hilton Amarillo West?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Amarillo West?

Accepted Answer

Yes, complimentary free on-site parking is available at Tru by Hilton Amarillo West. In-out privileges are also available. Accessible parking spaces and van-accessible parking are available in the self-parking facility.

Question 4

Is smoking allowed at Tru by Hilton Amarillo West?

Accepted Answer

Tru by Hilton Amarillo West is 100% smoke-free. A fee of up to $250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Amarillo West?

Accepted Answer

Yes, Tru by Hilton Amarillo West offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible elevators, an accessible public entrance, an accessible registration desk, and an accessible route from the accessible public entrance to the accessible guestrooms and registration area. An accessible exercise facility and accessible parking spaces are available as well.

Question 6

Is there on-site dining at Tru by Hilton Amarillo West?

Accepted Answer

No, there is no on-site restaurant at Tru by Hilton Amarillo West. However, nearby dining options include Big Texan Steak Ranch, Calico County Restaurant, Cracker Barrel, El Bacero Mexican Grill, Hoffbrau Steak & Grill House, Macaroni Joe's, Metropolitan - A Speakeasy, On The Border Mexican Grill, Pancake Station, Red Robin Gourmet Burgers, and Saltgrass Steak House.

Question 7

Does Tru by Hilton Amarillo West provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Amarillo West provides free standard WiFi in-room and in the lobby for all guests.

Question 8

What time is check-in at Tru by Hilton Amarillo West?

Accepted Answer

Check-in at Tru by Hilton Amarillo West is at 3:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Tru by Hilton Amarillo West?

Accepted Answer

Check-out at Tru by Hilton Amarillo West is at 12:00 pm.

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