Question 1

Are pets allowed at DoubleTree by Hilton Ya'an?

Accepted Answer

Yes, pets are allowed at DoubleTree by Hilton Ya'an. There is a ¥300.00 non-refundable fee per pet, and the maximum weight limit is 20 kg.

Question 2

What is the cancellation policy at DoubleTree by Hilton Ya'an?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at DoubleTree by Hilton Ya'an?

Accepted Answer

Yes, parking is available at DoubleTree by Hilton Ya'an. Self-parking is complimentary for in-house guests. The hotel also offers covered parking, secured parking, and in-out privileges.

Question 4

Is smoking allowed at DoubleTree by Hilton Ya'an?

Accepted Answer

No, smoking is not allowed in guest rooms at DoubleTree by Hilton Ya'an. Smoking is strictly prohibited in all guest rooms and is only permitted in designated areas.

Question 5

Are there accessible rooms at DoubleTree by Hilton Ya'an?

Accepted Answer

Yes, DoubleTree by Hilton Ya'an offers accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width. The hotel also provides an accessible route from the public entrance to the accessible guestrooms.

Question 6

Is there on-site dining at DoubleTree by Hilton Ya'an?

Accepted Answer

Yes, DoubleTree by Hilton Ya'an has on-site dining options. The hotel features KitchenCraft, an all-day restaurant with breakfast, lunch, and dinner service; Qingya, a Chinese restaurant specializing in Sichuan cuisine; O-Cha, a lounge offering afternoon tea and drinks; and a Game Room.

Question 7

Does DoubleTree by Hilton Ya'an provide free WiFi?

Accepted Answer

Yes, DoubleTree by Hilton Ya'an provides free WiFi. All guests receive complimentary standard WiFi in guest rooms and in the lobby.

Question 8

What time is check-in at DoubleTree by Hilton Ya'an?

Accepted Answer

Check-in at DoubleTree by Hilton Ya'an is at 3:00 pm.

Question 9

What time is check-out at DoubleTree by Hilton Ya'an?

Accepted Answer

Check-out at DoubleTree by Hilton Ya'an is at 12:00 pm.

DoubleTree by Hilton Ya'an

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