Question 1

Are pets allowed at Home2 Suites by Hilton Troy?

Accepted Answer

Yes, pets are allowed at Home2 Suites by Hilton Troy. Dogs only are permitted, with a maximum of 2 pets. There is a $75.00 non-refundable fee, plus $75 per pet for 1-4 nights or $125 per pet for 5 or more nights.

Question 2

What is the cancellation policy at Home2 Suites by Hilton Troy?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Home2 Suites by Hilton Troy?

Accepted Answer

Yes, complimentary self-parking is available at Home2 Suites by Hilton Troy. Accessible parking spaces and van-accessible parking are also available. Additionally, the hotel offers EV charging with 2 Tesla EV Charging Stations and 2 Universal EV Charging Stations available complimentary for hotel guests. Please see the front desk for guest verification to turn on EV Charging Power.

Question 4

Is smoking allowed at Home2 Suites by Hilton Troy?

Accepted Answer

Home2 Suites by Hilton Troy maintains 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Home2 Suites by Hilton Troy?

Accepted Answer

Yes, Home2 Suites by Hilton Troy offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible elevators, an accessible exercise facility, accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes throughout the property.

Question 6

Is there on‑site dining at Home2 Suites by Hilton Troy?

Accepted Answer

Home2 Suites by Hilton Troy does not have on-site dining. However, nearby restaurants include Cassano's The Pizza King, Outback Steakhouse, Sakai Japanese Bistro, and Texas Roadhouse.

Question 7

Does Home2 Suites by Hilton Troy provide free WiFi?

Accepted Answer

Yes, Home2 Suites by Hilton Troy provides free standard WiFi in-room and in the lobby for all guests.

Question 8

What time is check-in at Home2 Suites by Hilton Troy?

Accepted Answer

Check-in is at 3:00 pm at Home2 Suites by Hilton Troy. The minimum age to register is 18.

Question 9

What time is check-out at Home2 Suites by Hilton Troy?

Accepted Answer

Check-out is at 11:00 am at Home2 Suites by Hilton Troy.

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