Question 1

Are pets allowed at Home2 Suites by Hilton Charles Town?

Accepted Answer

Yes, pets are allowed at Home2 Suites by Hilton Charles Town. There is a $50.00 non-refundable fee per stay. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $50. For stays of 5 or more nights, the fee is $100.

Question 2

What is the cancellation policy at Home2 Suites by Hilton Charles Town?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Home2 Suites by Hilton Charles Town?

Accepted Answer

Yes, parking is available at Home2 Suites by Hilton Charles Town. The hotel offers complimentary self-parking. Accessible parking spaces are also available. Additionally, an electric vehicle charging station is located 0.5 miles away at Hollywood Casino.

Question 4

Is smoking allowed at Home2 Suites by Hilton Charles Town?

Accepted Answer

Home2 Suites by Hilton Charles Town has 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Home2 Suites by Hilton Charles Town?

Accepted Answer

Yes, Home2 Suites by Hilton Charles Town offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes throughout the property. Additionally, the hotel provides accessible elevators, grab bars in bathrooms, roll-in showers, lowered light switches, and other accessibility features.

Question 6

Is there on-site dining at Home2 Suites by Hilton Charles Town?

Accepted Answer

Home2 Suites by Hilton Charles Town does not have on-site dining. However, the hotel is steps away from several nearby restaurants including Alfredo's Mediterranean Cafe, Applebee's, Final Cut Steakhouse, Ginza Japanese Steakhouse, La Mezzaluna Italian, and Mi Degollado.

Question 7

Does Home2 Suites by Hilton Charles Town provide free WiFi?

Accepted Answer

Yes, Home2 Suites by Hilton Charles Town provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Home2 Suites by Hilton Charles Town?

Accepted Answer

Check-in at Home2 Suites by Hilton Charles Town is at 3:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Home2 Suites by Hilton Charles Town?

Accepted Answer

Check-out at Home2 Suites by Hilton Charles Town is at 11:00 am.

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