Question 1

Are pets allowed at DoubleTree by Hilton Hotel México City Santa Fe?

Accepted Answer

Yes, pets are allowed at DoubleTree by Hilton Hotel México City Santa Fe. There is a $50.00 non-refundable fee per pet, with a maximum weight of 75 lbs. A refundable hold of US$250 for damages is also required.

Question 2

What is the cancellation policy at DoubleTree by Hilton Hotel México City Santa Fe?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at DoubleTree by Hilton Hotel México City Santa Fe?

Accepted Answer

Yes, parking is available at DoubleTree by Hilton Hotel México City Santa Fe. Only valet parking service is available at $8.00 per night. Accessible parking spaces are available for guests with mobility needs.

Question 4

Is smoking allowed at DoubleTree by Hilton Hotel México City Santa Fe?

Accepted Answer

No, smoking is strictly prohibited within the property, including all rooms, common areas, and outdoor spaces.

Question 5

Are there accessible rooms at DoubleTree by Hilton Hotel México City Santa Fe?

Accepted Answer

Yes, DoubleTree by Hilton Hotel México City Santa Fe offers accessible guest rooms with mobility features, including entry or passage doors that provide 32" of clear width. The hotel also features accessible elevators, an accessible public entrance, and an accessible registration desk.

Question 6

Is there on‑site dining at DoubleTree by Hilton Hotel México City Santa Fe?

Accepted Answer

Yes, there is on-site dining at DoubleTree by Hilton Hotel México City Santa Fe. The hotel features two restaurants: Vianda DT, which offers a creative menu with traditional flavors and modern twists using fresh, seasonal ingredients, and the Lobby Bar, which serves expertly crafted Mexican and international cocktails along with light bites and snacks.

Question 7

Does DoubleTree by Hilton Hotel México City Santa Fe provide free WiFi?

Accepted Answer

WiFi is available at DoubleTree by Hilton Hotel México City Santa Fe. Standard in-room and lobby WiFi is free for Hilton Honors members who book direct. For all other guests, WiFi costs $15.00. Free WiFi does not apply to meeting spaces.

Question 8

What time is check-in at DoubleTree by Hilton Hotel México City Santa Fe?

Accepted Answer

Check-in at DoubleTree by Hilton Hotel México City Santa Fe is at 3:00 pm. The minimum age to register is 18.

Question 9

What time is check-out at DoubleTree by Hilton Hotel México City Santa Fe?

Accepted Answer

Check-out at DoubleTree by Hilton Hotel México City Santa Fe is at 12:00 pm.

DoubleTree by Hilton Hotel México City Santa Fe

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