Question 1

Are pets allowed at Tru by Hilton Thornburg?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Thornburg. There is a $50.00 non-refundable fee per stay. Pets must weigh a maximum of 75 lbs, and only dogs and cats are permitted. A maximum of 2 pets are allowed, with additional fees of $50 for 1-4 nights or $75 for 5 or more nights.

Question 2

What is the cancellation policy at Tru by Hilton Thornburg?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Thornburg?

Accepted Answer

Yes, parking is available at Tru by Hilton Thornburg. Self-parking is complimentary. Accessible parking spaces are also available for guests who need them.

Question 4

Is smoking allowed at Tru by Hilton Thornburg?

Accepted Answer

No, Tru by Hilton Thornburg has 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Thornburg?

Accepted Answer

Yes, Tru by Hilton Thornburg offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features an accessible public entrance, accessible registration desk, accessible parking spaces, accessible business center, accessible exercise facility, accessible swimming pool, and accessible routes throughout the property.

Question 6

Is there on-site dining at Tru by Hilton Thornburg?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Thornburg. However, nearby dining options include Angelas Italian Restaurant, China Wong, Dairy Queen Grill & Chill, Poco Loco, Subway, and Taco Bell.

Question 7

Does Tru by Hilton Thornburg provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Thornburg provides free standard WiFi in-room and in the lobby for all guests.

Question 8

What time is check-in at Tru by Hilton Thornburg?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Thornburg. The minimum age to register is 21.

Question 9

What time is check-out at Tru by Hilton Thornburg?

Accepted Answer

Check-out is at 12:00 pm at Tru by Hilton Thornburg.

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