Amenities& Hotel Policies
Amenities & Hotel PoliciesDiscover amenities, facilities, and hotel policies of Hilton Chicago.
Connecting Rooms
Smoke-free
Digital Key
On-site restaurant
Indoor pool
Fitness center
Pet-Friendly
Business center
Meeting rooms
Shops at Hilton Chicago
Windy City news and gifts
Come visit our Gift Shop, Windy City News & Gifts, located on the lobby level, next to Kitty O’Shea’s. Windy City News & Gifts is a one-stop shop for all your travel necessities, including personal care items, electronics, newspapers, snacks, drinks, and more. Also available is a wide assortment of t-shirts, postcards, and other souvenirs, as well as designer handbags, fashion jewelry and accessories.
FedEx office
FedEx Office® Print and Ship Center is located in the Hilton Chicago. Let the team members at the on-site FedEx Office® Print and Ship Center take a few things off your to-do list for your next big event with shipping, signs, banners, posters, tent cards, name tags, office supplies and window clings. Program pricing is available, and you can use your Master Account for billing. It’s that convenient with the FedEx Office® Print and Ship Center on-site.
European Art Studio
Offering fine European gifts, including collectible nesting dolls, figurines, art, and unique jewelry. Located on the hotel’s lobby level near Kitty O’Sheas, European Art Studio is open daily.
In business since 1991, European Art Studio has worked under contract directly with artists based in Europe, and all items are original works of art.
Sustainability
Travel with Purpose is Hilton’s Environmental, Social, and Governance strategy to drive responsible travel and tourism globally. We have committed as a brand to double our investment in social impact and cut our environmental footprint in half by 2030.
Managing consumption in an 85-year-old building requires commitment, creative thinking, and a great number of resources. Because of this commitment, Hilton Chicago continuously challenges and improves its sustainable practices and social responsibility with respect to client demands, the integrity of its management, and its rich Chicago history.
We have several ongoing sustainable programs at the hotel, such as community partnerships, composting & recycling, sourcing local food, a rooftop garden, sustainable meetings, and more.
Food-to-Room Delivery
Treat yourself to convenient food-to-room delivery, available all day, or order your favorite delicacies in advance for pick-up at Herb ‘N Kitchen.
Hotel policies
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