Sharing a Digital Key

You can share your Digital Key with up to four travel companions during your stay. To use the Digital Key, each guest must be a Hilton Honors Member and signed into the Hilton Honors mobile app.

If your guest isn’t a Hilton Honors Member, they can sign up for free when they accept your key. Digital Keys and physical keys can also be used simultaneously during a given stay. This feature provides flexibility and convenience for both primary guests and their travel companions.

How to send a Digital Key

To share your Digital Key as the primary guest:

Open the Hilton Honors mobile app and go to the 'Stays' tab.

Select your current stay.

Select your ‘Digital Key’.

On the Digital Key screen, select 'Share your key'.

Select the room you'd like to share and send the invitation via SMS or email to up to four travel companions.

Receiving a Digital Key

Once you’ve shared a Digital Key, your travel companion can accept it by ensuring they’re logged into the Hilton Honors mobile app.

If your travel companion doesn’t have the app, they’ll be asked to download it. Once signed into the mobile app, your travel companion must:

Open the invitation link from SMS or email.

Accept the invitation and follow the on-screen instructions to complete the verification process.

Wait for the notification confirming the Digital Key delivery.

How to manage shared Digital Keys

Open the Hilton Honors mobile app and go to the 'Stays' tab.

Select your current stay.

Select ‘Digital Key’.

Select the 'Key Manager' icon in the lower right side of the screen to view, initiate, or revoke shared keys.

How to revoke shared Digital Keys

Open the Hilton Honors mobile app and go to the ‘Stays’ tab.

Select your current stay.

Select ‘Digital Key’.

Select the 'Key Manager' icon located in the lower right side of the screen.

Select ‘View/Revoke Keys’.

Select ‘Unshare’.

Note:

The primary guest can revoke shared Digital Keys anytime during their stay or with assistance from the front desk Team Members.

If the secondary guest hasn't accepted the key share invitation, the primary guest can cancel the link via the SMS or email message.

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