Amenities
Explore our amenities and policies before your stay at Palmer House, a Hilton Hotel.
Parking
Self-parking and valet parking are available at our downtown Chicago partner facility. Located at 55 East Monroe Street, the parking garage is directly across from Palmer House, a Hilton Hotel and can be accessed from Monroe Street (eastbound traffic) or Adams Street (westbound traffic).
The UPS Store
The Business Center is located at 17 E Monroe Street, at the Wabash Street Entrance. The store offers secure mailbox and package acceptance services, document shredding, office and mailing supplies, faxing, scanning and more.
Store Hours:
Tuesday to Friday: 9:00 am – 6:00 pm
Saturday: 9:00 am – 3:00 pm.
Closed on Sundays and Mondays
Sustainability
As a brand, Hilton has committed to double our investment in social impact and cut our environmental footprint in half by 2030. We’re committed to improving our performance toward a sustainable future while enhancing your experience at our hotel. Our achievements:
Hotel Policies
- Self Parking$52.00
- Valet Parking$75.00
- Secure ParkingUnavailable
- Covered ParkingAvailable
- In/Out ParkingAvailable
- Other Parking InformationBring ticket to Hotel for validation & payment
- Pets AllowedYes
- Pet PolicyPets allowed, $50.00 non-refundable fee, 75 lbs maximum
- Service Pets InformationWhen your reservation is submitted, the hotel will be notified that you are traveling with a service animal.
- Max SizeLarge
- Max Weight75 lbs
- Pet Fee$50.00 Non-refundable
Standard in-room and lobby WiFi $12.95
Hotel is 100% non-smoking.
Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
- Check-in3:00 PM
- Check-out11:00 AM
- Minimum Age To Register18
- Early Check-out Feeof one night’s room and tax charge unless otherwise contracted
- Late Check-out Feeroom rate after 4pm/11a-1pm:$25/1pm-2pm:$50/2pm-3pm:$75/3pm-4pm:$100
- CurrencyUS Dollar
- Accepted credit cards
- American Express
- Bankamericard
- Carte Blanche
- China Union Pay
- Diner's Club
- Discover
- Air Canada EnRoute
- JCB
- JAL
- MasterCard
- Visa
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $25 food and beverage credit for use in all hotel outlets; daily $25 credit towards on-site spa services.