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Explore our amenities and policies before your stay at Palmer House, a Hilton Hotel.


Self-parking and valet parking are available at our downtown Chicago partner facility. Located at 55 East Monroe Street, the parking garage is directly across from Palmer House, a Hilton Hotel and can be accessed from Monroe Street (eastbound traffic) or Adams Street (westbound traffic).

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The UPS Store

The Business Center is located at 17 E Monroe Street, at the Wabash Street Entrance. The store offers secure mailbox and package acceptance services, document shredding, office and mailing supplies, faxing, scanning and more.

Store Hours:
Tuesday to Friday: 9:00 am – 6:00 pm
Saturday: 9:00 am – 3:00 pm.
Closed on Sundays and Mondays

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Hotel Amenities

Connecting Rooms


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EV charging

On-site restaurant

Indoor pool

Fitness center


Business center

Meeting rooms


As a brand, Hilton has committed to double our investment in social impact and cut our environmental footprint in half by 2030. We’re committed to improving our performance toward a sustainable future while enhancing your experience at our hotel. Our achievements:

All paper, plastics, cardboard, glass, and aluminum cans are collected and recycled.

Guest room and other gently used hotel furniture is donated.

Food scraps are kept separate from trash and collected by Waste Management to be turned into compost at their plant.

Vegetables and herbs are grown in our rooftop container garden, then harvested and used in our outlets.

Low-flow showerheads are Hilton’s standard to conserve water. All public restrooms have automatic faucets and low-flow toilets to conserve water.

The linen reuse program allows guests to reuse towels to conserve energy and reduce water consumption.

Computer software is used to track and monitor energy through meter reading, allowing engineers to view reports and compare usage to other Hilton hotels.

Waste tracking and benchmarking allows hotel to view progress of recycling initiatives and set yearly goals.

Hotel Policies

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