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The Hilton Honors American Express Surpass Card

Special Offer: Make your stay even more rewarding with an extra 10K Bonus Points when applying for the Hilton Honors American Express Surpass® Card during your stay. Enjoy Gold status, travel credits, and more. Terms apply.

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Plus, earn 30,000 Bonus Points with the Hilton Honors Plus Debit Card when you spend £2,500 in foreign currency in the first 6 months of Card Membership. Offer ends 14 Aug 2025. Terms apply.

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Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Audible alarms

Closed captioning on televisions or closed captioning decoders

Roll-in Shower

Room Accessible by Request

Service Animals Welcome

TTY for guest use

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

The indoor pool is temporarily closed. We apologize for any inconvenience this may cause.

Indoor Pool Closed

Hilton

American Express

Bankamericard

Carte Blanche

China Union Pay

Diner's Club

Discover

Air Canada EnRoute

MasterCard

Visa

A historic home in the heart of downtown Chicago

Connecting Rooms

Smoke-free

Digital Key

Concierge

Streaming entertainment

On-site restaurant

Indoor pool

Fitness center

Pet-Friendly

Meeting rooms

Exhibit Hall, 4th Floor-

Grand & State Ballrooms-

Salons, 3rd Floor-

Grand Ballroom-

Red Lacquer Room-

Empire Room-

Adams Room-

Monroe Room-

Honore Room-

State Ballroom-

Chicago Room-

Wabash Room-

Salons 7, 8, 9

Grand Ballroom Balcony-

Salons 4, 5, 6

Spire Parlor-

Salons 6 and 7

Crystal Room-

Salon 3-

Water Tower Parlor-

Salons 5 and 8

Clark 5-

Salon 1-

Salons 4 and 9

Salon 10-

Salon 12-

Hancock Parlor-

Salon 7-

Millennium Parlor-

Price Room-

Grant Park Parlor-

Dearborn 1-

Salon 2-

Wilson Room-

Burnham 4-

Burnham 1-

Cresthill Room-

Clark 3-

Clark 7-

Burnham 2-

Sandburg 2-

LaSalle 2-

Montrose 1-

Salon 5-

Salon 6-

Salon 8-

Buckingham Room-

LaSalle 3-

LaSalle 1-

Dearborn 2-

Salon 4-

Salon 9-

Dearborn 3-

Indiana Room-

Kimball Room-

Logan Room-

LaSalle 5-

Clark 10-

Sandburg 8-

Madison Room-

Marshfield Room-

Sandburg 6-

Montrose 2-

Sandburg 3-

Sandburg 5-

Clark 9-

Medinah Parlor-

Montrose 3-

Sandburg 7-

Sandburg 4-

Burnham 5-

Clark 1-

Ashland Room-

LaSalle 4-

Burnham 3-

Wrigley Parlor-

Congress Room-

Montrose 4-

Montrose 6-

Harvard Room-

Montrose 5-

Clark 2-

Clark 8-

Palmer House a Hilton Hotel

Accessible parking spaces for cars in the self-parking facility

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the spa

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Valet only parking

Van-accessible parking in the self-parking facility

Pets allowed, $75.00 non-refundable fee, 75 lbs maximum

cancellationPolicy

description

Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

one night’s room and tax charge unless otherwise contracted

100% room rate after 4pm/tiered fees apply between 11am-4pm

Dining & Drinks

The perfect place for on-the-go favorites.  Enjoy a cup of freshly brewed La Colombe coffee or chilled drinks along with savory breakfast sandwiches or house made pastries and parfaits.  In the afternoon freshly prepared artisan sandwiches, salads, and snacks are available with a selection of local craft beer, wine and mix-n-go cocktails.

Enjoy curated cocktails, shared plates and signature entrees under one of Chicago’s most famous ceilings, featuring a canvas of 21 Greek Mythological frescos. Order The 1871 Cocktail and raise a glass in celebration of our history in Chicago.

Serving à la carte breakfast including Bertha Palmer's Brownie inspired pancakes, farm fresh eggs made your way and specialty coffee brewed by La Colombe.  Grab some coffee or tea at lunchtime and join us for freshly prepared burgers, sandwiches, and salads.

Located on the lobby level, Potter's is a comfortable yet sophisticated bar and lounge catering to Chicago's diverse community - a hot spot for fashionistas, dealmakers, trendsetters and up and coming elite. Offering fresh, artisanal, well-crafted cocktails and bar menu, Potter's is an ideal location for cocktail parties and receptions.

It’s a very stylish and stately building.  It has all of the amenities one would need while located in the heart of the loop!

Authentic Chicago Charm

Background: I have stayed in historic Hiltons before.  The rooms are usually on the small side and the decor can be a little worn--it comes with the territory.  I have also been a Hilton Honors...

Terrible First Impression

I stayed at the Palmer house for three nights in July 2025 with seven friends. While the staff and lobby musicians were excellent, the facility and decor are showing signs of age and would benefit...

Great staff, disappointing facility, upkeep, and unavailable amenities

I booked the Palmer House in April for a family weekend in July. I made sure to look at amenities so we had a pool for the kiddos. Upon arriving, there was no mention that the pool was closed for...

Disappointed

A perfect way to start an evening, the Palmer House Lounge for superb cocktails served by Felipe, who makes you feel like a friend you have known all you life!

Dining & Drinks

House-Made, Hand-Delivered Favorites

Lockwood Restaurant

Lockwood Lobby Bar

Lockwood Express

Potter's Bar

Confection Perfection