Question 1

Are pets allowed at Embassy Suites by Hilton Greenville Downtown Riverplace?

Accepted Answer

Yes, pets are allowed at Embassy Suites by Hilton Greenville Downtown Riverplace. There is a $75.00 non-refundable fee for pets. The hotel allows a maximum of 2 pets (dogs or cats only) with varying fees: $75 for 1-4 nights and $125 for 5 or more nights.

Question 2

What is the cancellation policy at Embassy Suites by Hilton Greenville Downtown Riverplace?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Embassy Suites by Hilton Greenville Downtown Riverplace?

Accepted Answer

Yes, parking is available at Embassy Suites by Hilton Greenville Downtown Riverplace. Self-parking is $10.00 per night with no in/out privileges. Valet parking is $28.00 per night, available from 6:30 am - 11 pm. The garage is owned and managed by the City of Greenville. Hourly parking rates are: 1st hour free, 2nd hour free, 3rd hour $6.00, 4th hour $8.00, and 5th hour/daily max $10.00.

Question 4

Is smoking allowed at Embassy Suites by Hilton Greenville Downtown Riverplace?

Accepted Answer

No, smoking is not allowed. Embassy Suites by Hilton Greenville Downtown Riverplace maintains 100% smoke-free grounds.

Question 5

Are there accessible rooms at Embassy Suites by Hilton Greenville Downtown Riverplace?

Accepted Answer

Yes, Embassy Suites by Hilton Greenville Downtown Riverplace offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible elevators, an accessible exercise facility, an accessible hotel restaurant, accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes throughout the property.

Question 6

Is there on‑site dining at Embassy Suites by Hilton Greenville Downtown Riverplace?

Accepted Answer

Yes, there is on-site dining at Embassy Suites by Hilton Greenville Downtown Riverplace. The hotel features Ruth's Chris Steak House, an iconic American steakhouse with New Orleans flare that serves USDA Prime steaks with stunning views of the Reedy River and Blue Ridge Mountains. The hotel also has Up on the Roof, which features unparalleled views, hand-crafted cocktails, artisan wines, and a small plates menu highlighting locally-sourced seasonal ingredients.

Question 7

Does Embassy Suites by Hilton Greenville Downtown Riverplace provide free WiFi?

Accepted Answer

Yes, Embassy Suites by Hilton Greenville Downtown Riverplace provides free WiFi. All guests get free standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Embassy Suites by Hilton Greenville Downtown Riverplace?

Accepted Answer

Check-in at Embassy Suites by Hilton Greenville Downtown Riverplace is at 4:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Embassy Suites by Hilton Greenville Downtown Riverplace?

Accepted Answer

Check-out at Embassy Suites by Hilton Greenville Downtown Riverplace is at 11:00 am. Late checkout until 2:00 pm is available for $50.00, subject to availability.

Embassy Suites by Hilton Greenville Downtown Riverplace

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