Name: Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Address: 93 Banyan Drive, Hilo, Hawaii, 96720, USA, Hilo, HI, 96720, US
Telephone: +1 808-969-3333

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Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Audible alarms

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Does Hotel comply with all local and/or national disability laws (out

Grab bars in bathroom

Hotel complies with ADA Guidelines

Large Print Menus

Level or ramp entrance into the building

Lowered bed

Lowered buttons in elevators

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Phone Audio/Vibrate/Strobe

Portable shower chairs

Public Areas/Facilities accessible for physically challenged

Raised toilet seat

Roll-in Shower

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Rubber shower mats

Serv support animals welcome

Step stool

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Wheelchair ramp for lobby/reception access

Hilo International Airport

Connecting Rooms

Free parking

Free WiFi

Non-smoking rooms

Digital Key

Resort

On-site restaurant

Outdoor pool

Fitness center

Room service

Business center

Meeting rooms

Pets not allowed

American Express

MasterCard (Canada)

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Relaxed island life and tropical views

View of restaurant with modern netural decor and tall, low backed chairs at bar and at tables next to a floor to ceiling window

Relax poolside with stunning ocean views.

View of Hulas Restaurant with high stools and chairs at a modern bar and next to a floor to ceiling window

Seating for wedding ceremony in hotel grounds overlooking the sea

a king bed with a wall mounted headboard and nightstands

Meetings and events

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Accessible route from the hotel’s accessible public entrance to the spa

Assistive listening devices for meetings upon request

Closed captioning on televisions or closed captioning decoders

Valet only parking

Late checkout is dependent on availability. After 4pm is a full day rate.

Dining & Drinks

Hula Hulas is a locally inspired creative-casual restaurant and bar serving breakfast, lunch and dinner. Boasting panoramic views of the Hilo Bay, Hula Hulas provides the perfect setting for “farm to fork” cuisine. 

Enjoy our expansive bar, lounge with live music stage, patio seating to take in the views, private rooms for groups of any size, cozy booths, free-standing tables and communal dining options. 

Sourcing our daily catch, utilizing island produce and taking advantage of abundant local ranching, Hula Hulas restaurant takes pride in supporting the people behind our local resources. 

Our mission is simple. Source locally, and execute extraordinary meals that showcase the unique flavors of our beautiful island.

View menu at Hula Hulas Restaurant website

Hula Hulas Restaurant

Breakfast

Lunch and Dinner

With fabulous views of Hilo Bay, Hula Lounge is a full-service bar and restaurant offering breakfast and dinner. Our mixologists serve up traditional island tropical drinks as well as some of their signature favorites. Ask about our nightly “pupu” special to accompany your libation.  Breakfast is served from 6am-10:30am, Dinner is 5pm-11pm, and Bar service begins at 11am-12am.

Hula Lounge Lobby Bar

Bar Service

Dinner

Sleeps 2

LCD TV

Air conditioning

Duvet Covers

Easy to Set Alarm Clock Radio

Ergonomic Desk Chair

HD Channels

Sweet Dreams Sleep Experience

Mini refrigerator

Hand-held shower

Microwave

Coffee maker

Hairdryer

Neutrogena(R) bath amenities

Connectivity Panel

High Speed Internet-NoCharge

1 KING BED

Sleeps 3

Balcony

Ocean/water view

1 KING BED OCEANFRONT CORNER ROOM WITH LANAI

1 KG MOB/HEAR ACCESS 3X3 XFER SHOWER - LANAI

1 KING BED OCEANFRONT WITH LANAI

1 KING BED OCEAN VIEW ROOM

Sleeps 4

2 QUEEN BEDS

2 QUEEN BEDS OCEANFRONT WITH LANAI

2 QUEEN BEDS OCEANFRONT END UNIT WITH LANAI

2 QUEEN BEDS OCEAN VIEW ROOM

Bathrobe

Bath slippers

Wet Bar

1 KING OCEANFRONT JR SUITE - WRAPAROUND LANAI

Dining table

Spacious Two Room suite

Full-size refrigerator

OVERSIZED 2 KING KAMEHAMEHA 2 BEDROOM SUITE

1 KING 1 BEDROOM SUITE WITH SOAKER TUB

1 KG MOB/HEAR ACCESS TUB - OCEANFRONT - LANAI

1 QUEEN MOB/HEAR ACCESS TUB OCEANFRONT LANAI

Sleeps 1

Roll-in shower

1 QN MOB/HEAR ACCESS RI SHWR OCEANFRONT LANAI

Big Island Candies

City Center

Craft Fair/Farmers market

Volcano National Park

Great hotel well worth staying at. The downside, I had a wonderful king bedroom facing the water. But I have to wonder what type of person has got Hilton to cut the wall out between the bathroom and...

If you are staying with your children, you may want to rethink.

I always thought that the hotels of the Hilton chain, despite Double Tree, had a standard, but this is not the case with this hotel, super poorly maintained, noisy air conditioning, stained furniture...

Poorly maintained

We booked with a 3rd party and we have stayed at this property several times a month. You would think they would recognize us as a return guest and loyal customer. I think because we are local and...

Treat locals terribly

I give the hotel five stars for its view and the lobby and the service.  Once you leave the lobby you’re in a two star hotel. The carpets in the hallways are old and look dirty
The room we had was...

Great view, sad room

We stayed in Hilo  for a couple of nights after visiting the Kona side of the island , We were greeted in a friendly manner upon check in and the customer service was great. They helped us with our...

Best hotel

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Relaxed island life and tropical views

Our amenities

Rooms and suites

Hilton Honors member benefits

Hotel policies

Dining and drinks

Group travel and events

Location and transportation