Question 1

Are pets allowed at Tru by Hilton Garland Richardson?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Garland Richardson. There is a $75.00 non-refundable fee per stay for 1-4 nights, and $125.00 for 5 or more nights. Pets must be 75 lbs or less, and a maximum of 2 pets are allowed. Only dogs and cats are permitted.

Question 2

What is the cancellation policy at Tru by Hilton Garland Richardson?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. You can also cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Garland Richardson?

Accepted Answer

Yes, Tru by Hilton Garland Richardson offers complimentary, free on-site self-parking. The hotel also has accessible parking spaces and EV charging available on-site.

Question 4

Is smoking allowed at Tru by Hilton Garland Richardson?

Accepted Answer

No, Tru by Hilton Garland Richardson maintains 100% smoke-free grounds. A fee of up to $250.00 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Garland Richardson?

Accepted Answer

Yes, Tru by Hilton Garland Richardson has accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible elevators, an accessible exercise facility, accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes throughout the property.

Question 6

Is there on-site dining at Tru by Hilton Garland Richardson?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Garland Richardson. However, nearby restaurants include Buffalo Wild Wings, Cheddar's, IHOP, Matt's Rancho Martinez, Olive Garden, Texas Roadhouse, and Ye Shire Tavern.

Question 7

Does Tru by Hilton Garland Richardson provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Garland Richardson provides free WiFi. All guests get free standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Garland Richardson?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Garland Richardson.

Question 9

What time is check-out at Tru by Hilton Garland Richardson?

Accepted Answer

Check-out is at 11:00 am at Tru by Hilton Garland Richardson.

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