Question 1

Are pets allowed at Home2 Suites by Hilton Lake Jackson?

Accepted Answer

Yes, pets are allowed at Home2 Suites by Hilton Lake Jackson. There is a $75.00 non-refundable fee, and the maximum weight is 50 lbs.

Question 2

What is the cancellation policy at Home2 Suites by Hilton Lake Jackson?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Home2 Suites by Hilton Lake Jackson?

Accepted Answer

Yes, parking is available at Home2 Suites by Hilton Lake Jackson. Free self-parking is offered. The hotel also has 3 EV charging stations available on-site.

Question 4

Is smoking allowed at Home2 Suites by Hilton Lake Jackson?

Accepted Answer

No, Home2 Suites by Hilton Lake Jackson is 100% smoke-free grounds. A fee of up to $250.00 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Home2 Suites by Hilton Lake Jackson?

Accepted Answer

Yes, Home2 Suites by Hilton Lake Jackson has accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width. The hotel also has an accessible public entrance, accessible registration desk, and accessible routes from the public entrance to guest rooms.

Question 6

Is there on-site dining at Home2 Suites by Hilton Lake Jackson?

Accepted Answer

Home2 Suites by Hilton Lake Jackson offers complimentary breakfast on-site every day from 6 am until 10 am. The breakfast includes a variety of open faced breakfast sandwiches with toppings, hard boiled eggs, baked items with toppings, cereals, yogurt with topping bar, and beverages including coffee, tea, hot chocolate, juice, and flavored water.

Question 7

Does Home2 Suites by Hilton Lake Jackson provide free WiFi?

Accepted Answer

Yes, Home2 Suites by Hilton Lake Jackson provides free WiFi. Standard in-room and lobby WiFi is available to all guests at no charge.

Question 8

What time is check-in at Home2 Suites by Hilton Lake Jackson?

Accepted Answer

Check-in is at 3:00 pm at Home2 Suites by Hilton Lake Jackson.

Question 9

What time is check-out at Home2 Suites by Hilton Lake Jackson?

Accepted Answer

Check-out is at 11:00 am at Home2 Suites by Hilton Lake Jackson.

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