Question 1

Are pets allowed at Hampton by Hilton London Excel?

Accepted Answer

Yes, pets are allowed. Dogs only, 1 dog per room with a maximum weight of 20 kg (45 lbs). There is a £30.00 non-refundable fee. Service animals are also welcome.

Question 2

What is the cancellation policy at Hampton by Hilton London Excel?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hampton by Hilton London Excel?

Accepted Answer

Yes, self-parking is available at £15.00 per night with no reservations required. Accessible parking spaces are available. Please register at reception to avoid penalties.

Question 4

Is smoking allowed at Hampton by Hilton London Excel?

Accepted Answer

No, the hotel is 100% smoke-free grounds.

Question 5

Are there accessible rooms at Hampton by Hilton London Excel?

Accepted Answer

Yes, accessible guest rooms with mobility features are available with entry or passage doors that provide 32 inches of clear width. The hotel also offers numerous accessibility features including accessible elevators, bathrooms with grab bars, emergency pull cords, and accessible routes throughout the facility.

Question 6

Is there on-site dining at Hampton by Hilton London Excel?

Accepted Answer

Yes, there is an on-site hotel restaurant offering classic British and international dishes in a warm, casual setting. A 24/7 snack menu is also available.

Question 7

Does Hampton by Hilton London Excel provide free WiFi?

Accepted Answer

Yes, free standard WiFi is available in-room and in the lobby for all guests.

Question 8

What time is the check in at Hampton by Hilton London Excel?

Accepted Answer

Check-in time is 3:00 pm.

Question 9

What time is the checkout at Hampton by Hilton London Excel?

Accepted Answer

Checkout time is 11:00 am.

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