Question 1

Are pets allowed at Spark by Hilton Guelph?

Accepted Answer

Yes, pets are allowed at Spark by Hilton Guelph. Pets must be dogs or cats only, with a maximum of 2 pets per stay and a weight limit of 75 lbs each. There is a C$100.00 non-refundable fee per pet for 1-4 nights, or C$170.00 per pet for stays of 5 or more nights.

Question 2

What is the cancellation policy at Spark by Hilton Guelph?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Spark by Hilton Guelph?

Accepted Answer

Yes, parking is available at Spark by Hilton Guelph. Self-parking is complimentary, and accessible parking spaces are available. The hotel also offers EV charging on-site.

Question 4

Is smoking allowed at Spark by Hilton Guelph?

Accepted Answer

No, smoking is not allowed at Spark by Hilton Guelph. The hotel is 100% non-smoking. A fee of up to C$250.00 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Spark by Hilton Guelph?

Accepted Answer

Spark by Hilton Guelph offers several accessibility features including an accessible public entrance, accessible registration desk, accessible route from the public entrance to guestrooms, accessible elevators, accessible parking spaces, van-accessible parking, and an accessible route to the exercise facilities and swimming pool. However, accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width are not available.

Question 6

Is there on‑site dining at Spark by Hilton Guelph?

Accepted Answer

On-site dining is not available at Spark by Hilton Guelph. However, Chucks Roadhouse is located nearby.

Question 7

Does Spark by Hilton Guelph provide free WiFi?

Accepted Answer

Yes, Spark by Hilton Guelph provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Spark by Hilton Guelph?

Accepted Answer

Check-in at Spark by Hilton Guelph is at 3:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Spark by Hilton Guelph?

Accepted Answer

Check-out at Spark by Hilton Guelph is at 12:00 pm. Late checkout is available for a fee of C$150.00 until 5 pm, or one night room and taxes apply after 5 pm.

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