Hilton Rio de Janeiro Copacabana

Cancellation

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.

Payment

Pets

• Pets must weigh less than 34kg (75 lbs.). They must be leashed, unless in the guest room, and are not permitted in food and beverage outlets, the health club, and pool area.
• We provide food and water bowls, pet beds or cushion, and information on veterinarians, pet shops, groomers, and kennels.
• When a guest room is being serviced, the owner must be present. Pets must be restrained or removed during housekeeping. Notify the Front Desk when pets are left unattended in a guest room; a “Pet in Room” door hanger will be provided. When noisy pets in a guest room disturb other guests, the owner will be immediately asked to return and remove the pet or stay with it.
• The one-time BRL 150.00 fee is for each pet. Additional charges may be assessed for cleaning and repair required for stains or damage.
• Guests are responsible for cleaning up pet waste on hotel property and surrounding areas.
• The hotel will not be held responsible for injuries suffered by the pet while on hotel premises.