Applicant Privacy Notice
Last Updated: April 12, 2022
Hilton Worldwide Holdings Inc. and its direct and indirect subsidiaries ("Hilton", “we”, “our” or “us”) value the trust of individuals submitting job applications to Hilton (“you” or “Applicant”) and are committed to the responsible management, use and protection of personal information. This Applicant Privacy Notice (this "Notice") applies to all the information collected by Hilton to facilitate your job application and includes your use of our careers site. This Notice explains how Hilton processes the personal information that we collect through the job application process (“personal information”).
Personal information submitted to other Hilton web sites will be used in accordance with our Global Privacy Statement.
The Careers Site is operated by Hilton, 7930 Jones Branch Drive, McLean, Virginia, USA 22102, in order to support the recruitment functions of Hilton. The Careers Site is not intended for distribution or use in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.
Where local laws impose greater obligations or restrictions on the use of personal information, or require additional information to be provided to you, this Notice may be supplemented by local policies or procedures that are specific to a particular region, country or entity. In particular, Appendix A to this Notice includes additional information applicable to Applicants residing in the European Economic Area and Switzerland (collectively, the “EEA”). Where additional consent, consultation or other rights exist under local laws, Hilton’s processing of personal information will be subject to the exercise of those rights.
In some locations around the world, Hilton manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner (and not Hilton) is the actual employer, and Hilton performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Hilton, where Hilton is serving as the recruiter, but will not be my employer of record.
If you accept a position with Hilton or the Hotel owner, you will be considered a Hilton “Team Member” and a separate notice will govern our use of your personal information.
Please read this Notice carefully and indicate your acceptance of our collection, retention, use, transfer and disclosure of personal information as described in this Notice by clicking the "I Accept" button at the end of this Notice.
Your personal information may be transferred to countries outside your home country, including countries where data protection laws may differ from those of your home country.
Hilton maintains safeguards designed to protect your personal information. If you are a resident of the EEA, please see Appendix A for additional information.
Information You Provide
This Notice covers any personal information you submit to apply or search for a position at Hilton, which may include:
Log-in and password, for users of the Careers Site
How did the applicant find out about the job?
CV, résumé, cover letter
Name and contact information (such as your home address, telephone number, mobile telephone number, and email address)
References (name, employer, title, relationship, email, phone)
Responses to screening questions
Employment preferences, willingness to relocate, willingness to travel, current salary, desired salary
Previous (or current) work experience (such as start and end date, employer, responsibilities)
Education (such as Education level, School, Major)
Self-Identification (such as Age range, Gender, Religion, Disabled, Ethnic Group)
Hilton may also collect the following information from applicants in the United Kingdom and Ireland and other EEA jurisdictions:
Right to Work Document Type
If the document provided is a Visa/Work Permit, please provide the type
Country of Issue
Place of Issue
We do not require, but you may voluntarily choose to provide, other relevant information as part of your application. Please do not submit the following sensitive information unless we specifically request that you provide such information so that we may comply with our legal obligations and/or internal policies relating to diversity and anti-discrimination: sexual orientation, race, ethnic origin, religion, political and religious beliefs, disability, marital status, creed, nationality, national origin, color and/or age.
By voluntarily submitting information about your racial or ethnic origin; physical or mental health or condition; job evaluations or educational records; commission (or alleged commission) of an offence or related proceedings; political opinions or beliefs; religious beliefs; sex life; membership in a trade union or political party, you expressly authorize Hilton to receive and process such information for the purpose of processing your application.
Any information you submit must be true, complete, and not misleading and you must have the lawful right to provide it. If not, this may lead to a rejection of your application during the application process or disciplinary action including immediate dismissal if you have been hired.
If you intend to provide us with details of a reference or any other third party as part of your CV/resume, it is your responsibility to obtain consent from that third party prior to providing his/her personal information to us.
The provision of personal information, including on the Careers Site, is voluntary. Please note however that the failure to provide sufficient information may result in Hilton being unable to consider you for employment.
Legal Bases and Use of Personal Information
The information that you submit in your application on the Careers Site will be stored in the United States (and in the relevant jurisdiction(s) if the job relates to one of our affiliated entities outside of the United States). It will be collected, used, transferred and disclosed by employees, consultants and/or service providers of Hilton around the world for Hilton's global recruitment functions and for related management and planning purposes, including, as permitted by local law, to:
Process your application
Assess your capabilities and qualifications for a job
Provide to you any services available on the Careers Site from time to time
Communicate with you
Comply with any applicable law or regulation
Conduct background checks if you are offered a job
Disclosure of Personal Information
Personal information about you will be reviewed by Hilton Team Members or agents who have a business need to access such personal information and may include recruiters, human resources personnel, technical services personnel and managers or their designees.
We may share personal information about you with selected service providers or consultants acting on our behalf, such as third parties assisting Hilton with the operation of the Careers Site (including (a) Taleo (with its primary place of business at 4140 Dublin Boulevard, Suite 400, Dublin, CA 94568 USA), which hosts the Careers Site, and (b) SHL (with its primary place of business at 1 Atwell Place, Thames Ditton, Surrey, KT7 ONE UK), which conducts job-specific candidate assessments). Those third parties are required by contract to use appropriate measures to protect the confidentiality and security of personal information.
Hilton also may disclose personal information about you in order to:
Protect the legal rights, privacy, safety or property of Hilton or its Team Members, agents, contractors, customers or the public
Protect the safety and security of visitors to our web sites or other properties
Protect against fraud or other illegal activity or for risk management purposes
Respond to inquiries or requests from legal authorities
Permit Hilton to pursue available remedies or limit the damages that we may sustain
Enforce our website Terms of Service
Respond to an emergency
Comply with the law or legal process
Effect a license, sale or transfer of a business or assets (including in connection with any bankruptcy or similar proceedings
Manage acquisitions, mergers, and re-organizations
We are required to retain information relating to candidates applying for jobs within the United States. If you are a resident of the EEA, we will retain your personal information for three years during which time we may contact you regarding open positions. Personal Information of candidates applying for jobs in other parts of the world will be retained in accordance with local law. If there is no activity in relation to the personal information, Hilton may remove it from its database, subject to Hilton's data retention obligations and policies and any applicable legal or regulatory obligations or for the period of time permitted by local laws, for the purpose of considering whether your skills are suitable for other opportunities.
Note that Hilton may delete personal information about you at any time (including your CV/resume), without any reason. Therefore, please retain your own copy of the personal information provided to us.
Passive Information Collection: Cookies and Similar Technology
If you are an EEA resident, we are required to obtain your consent before placing certain cookies or similar technology on your computer. We will separately prompt you for this consent before we attempt to place a cookie or similar technology on your computer.
Access, Correction and Deletion
If you choose to register on the Careers Site, you may access, review, and change some of the personal information collected about you and stored on the Careers Site by logging into the Careers Site and choosing to update your account information. The updated profile will be used as the default the next time you apply for a job using your account online. To change personal information that you already have submitted for consideration for a specific position, please resubmit your application to update personal information about you that is associated with that job application. We encourage you to promptly update your personal information if it changes or is inaccurate. Upon your request, we will deactivate or remove your personal information from our active databases, although some information may be retained as permitted or required by law.
If you have any questions or concerns about how we otherwise process personal information please contact us at the e-mail link below.
Click here to send an email to DataProtectionOffice@hilton.com
You may access, modify or object to the use of personal information as permitted by applicable local law. Please contact us at the e-mail link below with any such requests. Please note that certain personal information may be exempt from such access, correction, or objection rights pursuant to local data protection laws. Furthermore, if you are an EEA resident, you may have other rights with respect to your personal information as explained in Appendix A.
Career Site Security
We take reasonable precautions to safeguard the personal information transmitted between visitors and the Careers Site and the personal information stored on our servers. Unfortunately, no method of transmitting or storing data can be guaranteed to be 100% secure. Do not send sensitive information via email. It is your sole responsibility to use the appropriate level of care whenever communicating with us.
If you have reason to believe that your interaction with us is no longer secure (for example, you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us at the link below.
Click here to send an email to ISC@hilton.com
Hilton hereby disclaims, as far as permitted by law, any liability for itself and its affiliated companies and contractors for any of your information sent to our Careers Site that is lost, misused, illegally accessed, disclosed, altered or destroyed or not integrally or timely delivered to our Careers Site.
Links to other websites
The Careers Site may contain links to other websites. The operators of those other websites may collect information about you, through cookies or other technologies. If you link to another website, you will leave the Careers Site and this Notice will not apply to your use of and activity on those other sites.
Links on the Careers Site to other websites are provided only as a convenience, and the inclusion of such links does not imply endorsement of the linked site. We encourage you to read the legal notice posted on those sites, including their privacy policies. We have no responsibility or liability for your visits to, or the data collection or use practices of, other sites.
Law Applicable to Job Application
The Careers Site allows you to benefit from Hilton's centralized global recruitment function, while applying for jobs worldwide. This Careers Site is operated from the United States. Accordingly, any personal information you submit to the Careers Site will be collected in the U.S. and will be subject to U.S. laws. However, if we share your personal information with an affiliate located in another country in its capacity as a potential employer (or acting as recruiter for a Hotel owner), the affiliate will handle your personal information in accordance with this Notice. Any hiring or other employment-related decisions will be made by the hiring affiliate in accordance with the laws of the country where the job will be located. Furthermore, if you are an EEA resident, please see Appendix A for additional information on International Data Transfers.
The Careers Site is not intended for minors under the age of 15 or the lawful age of employment (whichever is greater) in any country in which we operate.
Changes to the Notice
We reserve the right to amend this Notice at any time without advance notice in order to address future developments of Hilton, the Careers Site or changes in industry or legal trends. We will post the revised Notice on the Careers Site or announce the change on the home page of the Careers Site. You can determine when the Notice was revised by referring to the "Last Updated" legend on the top of this Notice. Any changes will become effective upon the posting of the revised Notice on the Careers Site. By continuing to use the Careers Site following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Notice, in whole or part, you can choose to not continue to use the Careers Site.
Additional Provisions for EEA-Based Applicants
Please see Appendix A for additional provisions that pertain to you if you are a resident of the EEA.