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Hilton Accounting and Finance Services

Process to Pay Supplier Austria Requirements

This document outlines invoicing requirements that should be followed by Hilton’s suppliers of goods and/or services to Hotels in Austria to ensure that suppliers receive payment for such goods and/or services in accordance with the payment terms under their contract with Hilton. Failure to adhere to these requirements may lead to a delay in payment.

Guidance for submitting invoices

  • For PO invoices quote the Hilton Purchase Order number containing 5 letters and 7-digit number provided at point of order, or if not provided the name of the Hilton Representative who placed the order

  • One . pdf attachment per invoice (together with any supporting document). Excel invoice format is not acceptable

  • Multiple invoices in a single .pdf attachment will be rejected

  • Preferably 1 Purchase Order per invoice

Contact details for Supplier inquiries

By e-mail: ap_invoice_enquiry_at@hilton.com

By phone: +43 800 298 897

Additional Information for Suppliers in Austria

Invoices or credit notes for Austria must comply with Federal Ministry Finance Republic of Austria guidelines and must contain (as applicable):

  • the name and address of the supplier

  • the VAT identification number of the supplier

  • the name and address of the customer

  • VAT identification number of the customer (required only if the amount exceeds EUR 10,000 and the recipient is established in Austria)

  • the invoice number

  • the date of issue of the invoice

  • VAT amount

  • the quantity and description of the goods or the type and scope of the services supplied

  • the consideration for the supply of goods or services and the applicable tax rate

  • the date on which the goods or services were supplied

Invoices Relating to the Intra-EU Supply of Goods

If goods or services are provided to another EU country, the invoice must contain the following information:

  • Invoices and credit notes must include the information outlined in the guidelines above

  • the VAT identification number of the supplier

  • the VAT identification number of the customer

  • an indication of the tax-exempt intra-EU supply of goods

Invoicing under the Reverse-Charge system

Under certain conditions the liability to pay the VAT is transferred to the recipient of the supply, the invoice must contain the following information:

  • Invoices and credit notes must include the information outlined in the guidelines above

  • the VAT identification number of the customer

  • an indication that the customer (recipient of the supply) is liable to pay the tax

Further details can be found here - https://www.bmf.gv.at/en/topics/taxation/vat-assessment-refund-n/supplying-in-austria/invoicing.html

Appendix A - Acceptable Hotel Owner entity and property Names that must appear on supplier invoices and credit notes

Austria Properties

HOTEL ADDRESS FOR INVOICEDELIVERY DETAILSFOR INVOICE SUBMISSION
Legal entity nameHotelBilling addressDelivery addressDelivery hoursEmail address
Hilton International Wien G.m.b.H.Hilton Vienna ParkAm Stadtpark 1, A 1030AM Stadtpark 1, A 1030 Vienna7:00 am and 12:00 pm Monday - FridayVIEHI.PTP.Invoices@EU.hilton.com
Hilton International Wien G.m.b.H.Hilton Vienna PlazaSchottenring 11 1010Schottenring 11 1010 Vienna7:00 am and 12:00 pm Monday - FridayVIEPW.PTP.Invoices@EU.hilton.com
Int. Brand Hospitality Austria GmbHHilton Vienna WaterfrontHandelskai 269 1020Handelskai 269 1020 Vienna7:00 am and 12:00 pm Monday - FridayVIEHA.PTP.Invoices@EU.hilton.com