Hilton Portfolio

## Business Development Managers
For sales-focused requests or queries outside of customer service or transient reservation requests that should be directed to Hilton's Travel Advisor Helpdesk, please contact the US based agencies Business Development Manager assigned to your region. This team is here to help you with corporate and leisure sales leads, meetings and events leads, agency visit requests, virtual education opportunities and more. Click the BDM's name in your region to contact them via email.

### [Sarah Klein](mailto:Sarah.Klein@hilton.com)
Western Region
Canada West (west of Ontario)
### [Lane Shaffer](mailto:lane.shaffer@hilton.com)
Northeast Region
### [Ariell Marsh](mailto:Ariell.Marsh@hilton.com)
Southeast Region
### [Lastenia Suarez](mailto:lastenia.suarez@hilton.com)
Midwest Region
Canada East (Ontario and east)
### [Andrew Williams](mailto:andrew.williams3@hilton.com)
Southwest Region

### Commission inquiries

Submit an [online inquiry](https://ce.tacsnet.com/scripts/login.cfm?checked_cookie=yes)

Email [tacs@nttdata.com](mailto:tacs@nttdata.com)

Call [+1-800-873-1215](tel:+1-800-873-1215) 7am to 4pm EST, M-F

Outside the U.S.A. call [+1-703-480-6916](tel:+1-703-480-6916)

Fax your inquiry to [+1-703-480-6917](tel:+1-703-480-6917)

### GDS-related inquiries

Call [+1-800-626-6700](tel:+1-800-626-6700)

Email [tahelpdesk@hilton.com](mailto:tahelpdesk@hilton.com)

### Unlimited Rewards® inquiries

Call [+1-866-429-1962](tel:+1-866-429-1962)

Visit [Unlimited Rewards website](https://www.TheUnlimitedRewards.com)

### General inquiries and reservation assistance

**Reservation assistance**

**HiltonTravelAgents.com**
Call us at [1-800-4HONORS](tel:+18004466677) or one of our [global phone numbers](https://www.hilton.com/en/help-center/global-phone-numbers/).

**Meetings and Groups**
Call Hilton Direct at [+1-800-321-3232](tel:+1-800-321-3232) from within the U.S. and Canada, or contact your regional Hilton Direct office or Hilton Sales Worldwide office

**Leisure/Tour Group Assistance**
Leisure Group Requests and tour series of 10 or more rooms
Email our National Sales team at [Leisure.Desk@hilton.com](mailto:Leisure.Desk@hilton.com)
Call [+1-800-426-1982](tel:+1-800-426-1982)

**Price match guarantee**

File an [online Claim Form](https://www.hilton.com/en/hilton-honors/price-match-guarantee/start-claim/).
To follow up on a previously submitted claim, [request a call](https://www.hilton.com/en/hilton-honors/price-match-guarantee/start-claim/?openModal=true) from customer care.

**Hilton Honors guest program**

Call us at [1-800-4HONORS](tel:+18004466677) or one of our [global phone numbers](https://www.hilton.com/en/help-center/global-phone-numbers/).
**International inquiries**

**UK Travel Agencies**
For information on the Self-Billing Agreement, [click here](https://www.hilton.com/en/portal/travel-agents/reference-uk-self-billing).

### All other questions

Email [tahelpdesk@hilton.com](mailto:tahelpdesk@hilton.com)
Call [+1-800-626-6700](tel:+1-800-626-6700) from within the U.S. and Canada
Outside the U.S. call [+44 08457220055](tel:+4408457220055)

Waldorf Astoria

Offers unforgettable experiences at iconic destinations around the world.

A luxury collection of distinctive hotels and resorts offering singular service and local experiences.

Conrad

Offers smart luxury travelers inspiring connections and intuitive service in a world of style.

NoMad

Grounded in the idea of the hotel as a great home layered with stories and animated by the collective spirit of its inhabitants, NoMad is the vision of an artfully lived life.

Signia

World-class hotels offering a vibrant atmosphere, exceptional events and personalized service tailored to the needs of today’s sophisticated traveler.

Canopy

Energizing neighborhood hotels with thoughtful extras, creating a positive stay.

Hilton

Curio

A collection of unique hotels, each with its own history and character in cities across the globe.

Graduate by Hilton

A thoughtfully crafted collection of hotels residing in the most dynamic university-anchored towns, created for travelers who seek memory-making journeys.

DoubleTree

Warm. Comfortable. Friendly. Providing true upscale comfort to today's business and leisure travelers.

Tapestry

Weaving an independent, original spirit into every stay, with Hilton reliability.

Embassy Suites

Relaxed, upscale environment with all-suite locations in the U.S., Canada and Latin America.

Tempo

An approachable lifestyle hotel that is thoughtfully designed, uplifting, and within reach

Outset

Your destination for soulful, surprising indie hotels. From rugged adventure outposts to hidden gems in the heart of the city, these are story-rich stays that fit the place, not a mold.

Motto

Motto offers a micro-hotel with an urban vibe in prime global locations.

Hilton Garden Inn

Hilton Garden Inn is the laid-back sophisticated brand offering heartfelt service and award-winning amenities.

Undergraduate by Hilton

Undergraduate by Hilton brings you a fresh expression of college spirit — rooted in the Graduate experience, but entirely its own. Stays coming in 2027.

Hampton

From the signature bed to friendly service, every moment is crafted to bring a smile to our guest's face.

A game-changing brand that's simplified, spirited, and grounded in value for guests with a zest for life.

Spark

Practically inspired. Simply delightful. A budget-friendly stay offering the best of everything you need, done just the way you want.

Homewood Suites

Whether you stay 2 nights or 2 weeks, Homewood Suites delivers the comforts of home with the added conveniences of a hotel.

Home2 Suites

Space and amenities for the whole family, including your four-legged members with suites featuring a kitchen with full sized fridge, free breakfast daily and outdoor lounge areas.

LivSmart Studios

LivSmart Studios by Hilton is a new value conscious extended-stay brand, providing apartment-style accommodations for long-stay guests who will make their home with us for 20 or more nights.

Apartment Collection

Hilton Grand Vacations

Offering spacious studios to multi-bedroom suites in the most celebrated vacation destinations

AutoCamp

Inspired outdoor hospitality in scenic locations near national parks and beaches across America.

From rustic huts and woodland treehouses to rainforest retreats and coastal villas, experience a characterful collection of boutique properties, intimate spaces, and unique places.

Contact us

Business Development Managers

Sarah Klein

Lane Shaffer

Ariell Marsh

Lastenia Suarez

Andrew Williams

Commission inquiries

GDS-related inquiries

Unlimited Rewards® inquiries

General inquiries and reservation assistance

All other questions

Ways to stay with Hilton

More Ways to Stay