Contact us
Business Development Managers
For sales-focused requests or queries outside of customer service or transient reservation requests that should be directed to Hilton's Travel Advisor Helpdesk, please contact the US based agencies Business Development Manager assigned to your region. This team is here to help you with corporate and leisure sales leads, meetings and events leads, agency visit requests, virtual education opportunities and more. Click the BDM's name in your region to contact them via email.
Sarah Klein
Western Region
Canada West (west of Ontario)
Lane Shaffer
Northeast Region
Ariell Marsh
Southeast Region
Lastenia Suarez
Midwest Region
Canada East (Ontario and east)
Andrew Williams
Southwest Region
Commission inquiries
Submit an online inquiry
Email tacs@nttdata.com
Call +1-800-873-1215 7am to 4pm EST, M-F
Outside the U.S.A. call +1-703-480-6916
Fax your inquiry to +1-703-480-6917
General inquiries and reservation assistance
Reservation assistance
HiltonTravelAgents.com
Call us at 1-800-4HONORS or one of our global phone numbers.
Meetings and Groups
Call Hilton Direct at +1-800-321-3232 from within the U.S. and Canada, or contact your regional Hilton Direct office or Hilton Sales Worldwide office
Leisure/Tour Group Assistance
Leisure Group Requests and tour series of 10 or more rooms
Email our National Sales team at Leisure.Desk@hilton.com
Call +1-800-426-1982
Price match guarantee
File an online Claim Form.
To follow up on a previously submitted claim, request a call from customer care.
Hilton Honors guest program
Call us at 1-800-4HONORS or one of our global phone numbers.
International inquiries
UK Travel Agencies
For information on the Self-Billing Agreement, click here.
All other questions
Email tahelpdesk@hilton.com
Call +1-800-626-6700 from within the U.S. and Canada
Outside the U.S. call +44 08457220055
Ways to stay with Hilton
Waldorf Astoria
Offers unforgettable experiences at iconic destinations around the world.
LXR
A luxury collection of distinctive hotels and resorts offering singular service and local experiences.
Conrad
Offers smart luxury travelers inspiring connections and intuitive service in a world of style.
NoMad
Grounded in the idea of the hotel as a great home layered with stories and animated by the collective spirit of its inhabitants, NoMad is the vision of an artfully lived life.
Signia
World-class hotels offering a vibrant atmosphere, exceptional events and personalized service tailored to the needs of today’s sophisticated traveler.
Canopy
Energizing neighborhood hotels with thoughtful extras, creating a positive stay.
Hilton
The global leader in hospitality.
Curio
A collection of unique hotels, each with its own history and character in cities across the globe.
Graduate by Hilton
A thoughtfully crafted collection of hotels residing in the most dynamic university-anchored towns, created for travelers who seek memory-making journeys.
DoubleTree
Warm. Comfortable. Friendly. Providing true upscale comfort to today's business and leisure travelers.
Tapestry
Weaving an independent, original spirit into every stay, with Hilton reliability.
Embassy Suites
Relaxed, upscale environment with all-suite locations in the U.S., Canada and Latin America.
Tempo
An approachable lifestyle hotel that is thoughtfully designed, uplifting, and within reach
Outset
Your destination for soulful, surprising indie hotels. From rugged adventure outposts to hidden gems in the heart of the city, these are story-rich stays that fit the place, not a mold.
Motto
Motto offers a micro-hotel with an urban vibe in prime global locations.
Hilton Garden Inn
Hilton Garden Inn is the laid-back sophisticated brand offering heartfelt service and award-winning amenities.
Hampton
From the signature bed to friendly service, every moment is crafted to bring a smile to our guest's face.
Tru
A game-changing brand that's simplified, spirited, and grounded in value for guests with a zest for life.
Spark
Practically inspired. Simply delightful. A budget-friendly stay offering the best of everything you need, done just the way you want.
Homewood Suites
Whether you stay 2 nights or 2 weeks, Homewood Suites delivers the comforts of home with the added conveniences of a hotel.
Home2 Suites
Space and amenities for the whole family, including your four-legged members with suites featuring a kitchen with full sized fridge, free breakfast daily and outdoor lounge areas.
LivSmart Studios
LivSmart Studios by Hilton is a new value conscious extended-stay brand, providing apartment-style accommodations for long-stay guests who will make their home with us for 20 or more nights.
Hilton Grand Vacations
Offering spacious studios to multi-bedroom suites in the most celebrated vacation destinations
AutoCamp
Inspired outdoor hospitality in scenic locations near national parks and beaches across America.
Small Luxury Hotels of the World
From rustic huts and woodland treehouses to rainforest retreats and coastal villas, experience a characterful collection of boutique properties, intimate spaces, and unique places.